Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,703 Reviews)
Rating breakdown 21,703 reviews
5 Stars
18,626
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Ultra 25 phone
on March 30, 2026
Posted by: Dcade05
[This review was collected as part of a promotion.] I love my phone I don't have any problems . I use it for everything games streaming and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy is amazing. Love my phone
on March 30, 2026
Posted by: Chicken048
[This review was collected as part of a promotion.] Galaxy AI. I love my s25 ultra, is a great phone never had any problems since I started using. I use it to take pictures and watch videos, TV ext.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone issues
on March 30, 2026
Posted by: Nixter
[This review was collected as part of a promotion.] While the new features are nice, the cameras still aren't like they should be. The color changes from what your taking to what's on the picture and its horrible. I love the phone other then the camera. Love the Galaxy AI feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on March 30, 2026
Posted by: esparza18
[This review was collected as part of a promotion.] I've had this product for about a year, I have loved it since day one and I don't regret switching at all, this product has great features like AI assist. Galaxy AI is very informative and helpful with just about anything. The galaxy S25 Ultra is also great for gaming as it has really great graphics. I Love how this phone easily pairs with you Bluetooth devices and how easy it is to use the S Pen for things like drawing and taking notes. Lastly, with all the updates samsung has their phones always run smoothly and their software is safe from hackers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on March 30, 2026
Posted by: Beast03
[This review was collected as part of a promotion.] My s25 ultra is by far the best phone I have ever owned. The Galaxy AI operating system on this is superb. This phone does everything that I need and is so simple to navigate. The help support system from the Samsung support service is spectacular. I couldn't have chosen a better phone for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Manofsteelsr
[This review was collected as part of a promotion.] The galaxy ai features are awesome and I really enjoy the The camera the pics come out so great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Great Phone
on March 30, 2026
Posted by: Esresr
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy S25 Ultra for a bit now, and I have to say that I am absolutely impressed with it. It is so premium in my hand, and even though it is a huge device, it is not uncomfortable at all.
I think my favorite feature of my Samsung Galaxy S25 Ultra is probably my screen. Everything is just so crisp and nice on here. Scrolling, video-watching, texting—nothing is bad on this thing. The screen is definitely much brighter than any other screen I have used on my other phones.
I have taken a ton of pictures with my Samsung Galaxy S25 Ultra, and I have to say that my camera is absolutely amazing. The zoom is incredible, and even in low lighting situations, my pictures still turn out nice. I feel like I upgraded my camera without even doing anything.
As for the performance, this phone is really fast. I don’t have any lag problems, and I can multitask without any problems. It’s just smooth all around.
Another thing I really like about this phone is that the battery life is really good. I don’t have to worry about charging it most of the time, and that’s really important for me since I’m always on this phone.
One thing that I didn’t think I’d like as much, but I do, are the Galaxy AI features. It’s really useful for editing pictures and stuff, and it makes the phone feel really smart and useful.
I also like that I have the S Pen, and it’s really useful for a lot of things. I didn’t think I’d use it as much, but I do.
One thing that I don’t really like about t
I think my favorite feature of my Samsung Galaxy S25 Ultra is probably my screen. Everything is just so crisp and nice on here. Scrolling, video-watching, texting—nothing is bad on this thing. The screen is definitely much brighter than any other screen I have used on my other phones.
I have taken a ton of pictures with my Samsung Galaxy S25 Ultra, and I have to say that my camera is absolutely amazing. The zoom is incredible, and even in low lighting situations, my pictures still turn out nice. I feel like I upgraded my camera without even doing anything.
As for the performance, this phone is really fast. I don’t have any lag problems, and I can multitask without any problems. It’s just smooth all around.
Another thing I really like about this phone is that the battery life is really good. I don’t have to worry about charging it most of the time, and that’s really important for me since I’m always on this phone.
One thing that I didn’t think I’d like as much, but I do, are the Galaxy AI features. It’s really useful for editing pictures and stuff, and it makes the phone feel really smart and useful.
I also like that I have the S Pen, and it’s really useful for a lot of things. I didn’t think I’d use it as much, but I do.
One thing that I don’t really like about t
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Wookie
[This review was collected as part of a promotion.] My phone makes organizing my life way easy. Especially with the AI
Value
5
Written by a customer while visiting Samsung US