Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,626 Reviews)
Rating breakdown 21,626 reviews
5 Stars
18,564
4 Stars
2,348
3 Stars
422
2 Stars
131
1 Star
161
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Powerful AI phone that actually helps daily life
on March 30, 2026
Posted by: Samcreates
[This review was collected as part of a promotion.] I use my Galaxy S24 Ultra every day for work, planning, and just keeping my life together, and it’s made things feel a lot more manageable. The Galaxy AI features are what stand out the most for me. I use it to summarize notes, clean up messages, and quickly search anything on my screen without jumping between apps. It takes a lot of the mental load off.
The camera is also really solid. I don’t have to think too hard about getting a good shot, and the AI editing tools make it easy to fix things after. It feels simple but still high quality.
Battery life has been reliable enough to get me through the day, which matters since I’m usually moving around a lot. The phone stays fast even when I’m switching between apps, streaming, or organizing ideas. The screen size also makes a difference, especially for writing, planning, or just watching something to unwind.
Overall, it doesn’t feel like just a phone. It feels like something that actually supports how I move through my day instead of adding more stress.
The camera is also really solid. I don’t have to think too hard about getting a good shot, and the AI editing tools make it easy to fix things after. It feels simple but still high quality.
Battery life has been reliable enough to get me through the day, which matters since I’m usually moving around a lot. The phone stays fast even when I’m switching between apps, streaming, or organizing ideas. The screen size also makes a difference, especially for writing, planning, or just watching something to unwind.
Overall, it doesn’t feel like just a phone. It feels like something that actually supports how I move through my day instead of adding more stress.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone.
on March 30, 2026
Posted by: Stookem
[This review was collected as part of a promotion.] I use my Samsung phone every day for just about everything—taking pictures, researching, gaming, and watching videos. The camera quality is one of my favorite features because it captures clear, detailed photos without needing extra effort.
What really stands out to me is how Galaxy AI enhances the overall experience. It helps with things like editing photos, improving text, and even making everyday tasks faster and more convenient. It feels like the phone actually adapts to how I use it, which makes a big difference in daily life.
Samsung +1
Whether I’m looking something up, relaxing with a game, or watching videos, everything runs smoothly and efficiently. My Samsung device keeps up with everything I need without slowing me down, and the added AI features make it even more useful. Overall, it’s reliable, easy to use, and genuinely makes everyday tasks simpler.
What really stands out to me is how Galaxy AI enhances the overall experience. It helps with things like editing photos, improving text, and even making everyday tasks faster and more convenient. It feels like the phone actually adapts to how I use it, which makes a big difference in daily life.
Samsung +1
Whether I’m looking something up, relaxing with a game, or watching videos, everything runs smoothly and efficiently. My Samsung device keeps up with everything I need without slowing me down, and the added AI features make it even more useful. Overall, it’s reliable, easy to use, and genuinely makes everyday tasks simpler.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this phone is TOP TIER
on March 30, 2026
Posted by: Royalty
[This review was collected as part of a promotion.] Everything, from unboxing to customizing, feels smooth and luxurious. Response time is quick. Uploading and downloading times are amazing. To make things even better, the Galaxy AI is super easy to understand and operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on March 30, 2026
Posted by: Germ5150
[This review was collected as part of a promotion.] I use the Galaxy AI for everything. I think this is the best phone and camera ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 30, 2026
Posted by: Rustydog
[This review was collected as part of a promotion.] The S25 Ultra is overall a great phone. The Galaxy AI features are amazing, the display is top notch and the performance is incredible. Battery life is fantastic. My only gripe is the removal of the Air Actions from the SPen, but other than that the S25 Ultra was a huge upgrade from my previous S22. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy this phone too much
on March 30, 2026
Posted by: Kimberely88
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra and cannot imagine being without it. Being an avid user of the S pen because of arthritis, I could not use the phone without it. Now with the introduction of Galaxy AI, I am able to utilize my device in ways I never would have imagined. Searching with photos and getting information in this way has been a game changer for my antique hobby of old glassware. I can delve deeper into any inquiry using Galaxy AI and get answers I never could just a year ago. Besides all of the ways I can explore the world with my phone, it has also never let me down as far as performance. I am by no means an expert when it comes to device care, and I probably have way too much junk on here, but it does not stop it or slow it down at all. The camera is remarkable, with clarity and amazing ways to edit, all of my photos look professional. The only problem I have is my own ignorance of all the things I could do if I would take more time to learn. The tutorials had me up and going in no time, and I have learned as I go with the helpful hints that are always at my fingertips. Galaxy is by far my favorite phone choice and I do not see that changing. It is just so versatile and personalized, I wouldn't trade it for any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This have everything then I need
on March 30, 2026
Posted by: anaponcepro
[This review was collected as part of a promotion.] I really like the Samsung S25 Ultra. It is a very powerful phone, the camera is excellent, and the performance is very smooth. I truly enjoy using it every day.
However, I am very interested in the future S26 Ultra, and I would definitely consider upgrading. My only concern is the price and the trade-in offers. I would love to see better upgrade deals or promotions for loyal Samsung users.
Samsung makes amazing devices, and with a better offer for the next model, I would upgrade without hesitation.
However, I am very interested in the future S26 Ultra, and I would definitely consider upgrading. My only concern is the price and the trade-in offers. I would love to see better upgrade deals or promotions for loyal Samsung users.
Samsung makes amazing devices, and with a better offer for the next model, I would upgrade without hesitation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on March 30, 2026
Posted by: casaby
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra as my daily driver for the past few weeks, and it has genuinely transformed how I use my phone every day.
I mainly use it for streaming (Netflix and YouTube in stunning 4K), gaming (Genshin Impact and Call of Duty run incredibly smooth thanks to the powerful processor), watching sports, and handling work tasks. The big, bright display makes movies and live games feel immersive, while the multitasking features and S Pen help me stay productive for school and work projects.
What stands out the most is Galaxy AI. Features like Live Translate, Note Assist, and Circle to Search have made my daily routine so much easier. I can quickly summarize long articles for school, translate conversations in real time when talking to international friends, and circle anything on screen to search without switching apps. It actually feels like the phone is thinking with me instead of just responding.
The camera is outstanding too – especially the zoom and night photography. Battery life easily lasts a full day of heavy use, and the overall build quality feels premium.
If you’re looking for a powerful, intelligent phone that actually makes life more convenient, I highly recommend the Galaxy S25 Ultra.
I mainly use it for streaming (Netflix and YouTube in stunning 4K), gaming (Genshin Impact and Call of Duty run incredibly smooth thanks to the powerful processor), watching sports, and handling work tasks. The big, bright display makes movies and live games feel immersive, while the multitasking features and S Pen help me stay productive for school and work projects.
What stands out the most is Galaxy AI. Features like Live Translate, Note Assist, and Circle to Search have made my daily routine so much easier. I can quickly summarize long articles for school, translate conversations in real time when talking to international friends, and circle anything on screen to search without switching apps. It actually feels like the phone is thinking with me instead of just responding.
The camera is outstanding too – especially the zoom and night photography. Battery life easily lasts a full day of heavy use, and the overall build quality feels premium.
If you’re looking for a powerful, intelligent phone that actually makes life more convenient, I highly recommend the Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US