Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,034 Reviews)
Rating breakdown 21,034 reviews
5 Stars
18,052
4 Stars
2,288
3 Stars
405
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,118 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love the s25 Ultra
on March 21, 2026
Posted by: LoveNewThings
[This review was collected as part of a promotion.] I have the Samsung S25 Ultra. I've had it for about a month now and I have no complaints. I am new to using the AI feature. It is very helpful in my day to day activities. To be able to freely speak and get answers is great. It helps with planning my schedule for the day and keeping me on track for events. I will say I wish the s pen still had Bluetooth. I was told I could use the s pen for the camera but that is not true.
I use my phone for basic day to day things like texting, calls, emails, alarms, watching movies, the calendar and taking notes. I really have to say this was a great upgrade from my s10 and I'm happy I made the switch. I'm sure there are many features I still need to explore and discover. I'm looking forward to finding new things in the coming months.
I use my phone for basic day to day things like texting, calls, emails, alarms, watching movies, the calendar and taking notes. I really have to say this was a great upgrade from my s10 and I'm happy I made the switch. I'm sure there are many features I still need to explore and discover. I'm looking forward to finding new things in the coming months.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on March 21, 2026
Posted by: Dani1983
[This review was collected as part of a promotion.] The AI is a lot better in this phone. Prediction texting is awesome. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing. Fast, battery life is great
on March 21, 2026
Posted by: Idoubleg
[This review was collected as part of a promotion.] All the features the Galaxy 25 Ultra provides, especially google AI this phone lighting quick with responses and usage there's nothing this phone cant do. AI is a valuable tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 21, 2026
Posted by: Cheesy
[This review was collected as part of a promotion.] I don't use Galaxy AI. This phone has been great for school and business. The longer battery life has been a big benefit for me. The only downside for me is that I can't add a SD card to help with storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on March 22, 2026
Posted by: AshleyB
[This review was collected as part of a promotion.] I enjoy S25 Ultra. It stays charged a long time. It takes great pictures. I like the AI qualities about it. Its a really great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The bulid quality is secured to none
on March 22, 2026
Posted by: CDAWG69
[This review was collected as part of a promotion.] My s25 ultra us my link to the world. It's not just my phone, it's my connection to friends and family, work, email, entertainment, education, digital communication bedside just. Its also my prime personal computer through DeX. It's part of who I am
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product that is on top
on March 22, 2026
Posted by: vicky23
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra showcases Samsung’s push into AI-driven smartphones, with Galaxy AI at the center of the experience. Features like real-time translation, AI-assisted photo editing, and smart summaries (e.g., Now Brief) make everyday tasks faster and more intuitive. These tools genuinely improve productivity, though some feel like refinements of existing Google-powered features rather than entirely new innovations. �
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best, Baddest Phone
on March 22, 2026
Posted by: Grande
[This review was collected as part of a promotion.] This is by far the best phone I've ever had. It's fast and I've never had a problem with it. The Galaxy AI is amazing and I've never been able to stump it. It amazes me every time I use it.
Value
5
Written by a customer while visiting Samsung US