Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,827 Reviews)
Rating breakdown 20,827 reviews
5 Stars
17,869
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My Samsung Galaxy S21 Ultra is Awesome
on March 17, 2026
Posted by: Lanne777
[This review was collected as part of a promotion.] My Samsung Galaxy S21 Ultra is Awesome
I love the camera. I love Galaxy AI apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Reliable Samsung Galaxy S25 Ultra
on March 17, 2026
Posted by: Cookiewm
[This review was collected as part of a promotion.] My phone does everything a computer can do. From using Galaxy AI to taking fantastic pictures.
Creating Art and of course calling family and friends with reliable video and call connections and long battery life.
My Samsung Galaxy S25 Ultra can do it all!
Creating Art and of course calling family and friends with reliable video and call connections and long battery life.
My Samsung Galaxy S25 Ultra can do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Endless features
on March 17, 2026
Posted by: JBeezee
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few weeks, and it’s really been a standout. The camera system—especially with that 200-megapixel sensor—is just phenomenal. The AI integration is a big plus, too—Galaxy AI really helps with scene optimization and even editing after the fact. The display is gorgeous, battery life is reliable, and overall, it just feels super refined. If you’re looking for a premium camera phone with smart AI features, this is a top pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone they have made!
on March 17, 2026
Posted by: AEDPhotographY
[This review was collected as part of a promotion.] For one, the new AI feature is amazing! From writing to pictures and all in-between, it make like so much easier! The camera by far is hands down the best I have ever used! The zoom, the clarity, i don't even use my camera anymore!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Shop app made everything quick and simple. This is usually my preferred method of upgrade unless I'm in a time crunch for something.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around device
on March 17, 2026
Posted by: Johnnyboy569
[This review was collected as part of a promotion.] the Galaxy S25 Ultra is an amazing flagship phone. The combination of top-tier hardware, incredible cameras, and powerful Galaxy AI tools makes it one of the most advanced smartphones available today. If you want a phone that feels futuristic, powerful, and packed with smart features, the S25 Ultra is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 17, 2026
Posted by: Eric368283
[This review was collected as part of a promotion.] It is my second samsung that I acquire high-end I am dan from samsung since its inception I would love to one day have the samsung fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
not worth the price at all
on March 17, 2026
Posted by: Shannon
from Portland OR
Expertise:Intermediate
I got this about a year ago, replacing an older Google pixel, the camera was not much better to be honest. I took photos in the same lighting (multiple lighting) in the same spots, zoomed, night vision etc. Honestly they were very similar in quality. As for the operating system, this felt smooth, but for some reason this phone never adjusted to typos. I dont know how to explain it, but it never properly fixes my typos. Its incredibly frustrating. Its genuinely one of the reasons im trading it in for a different phone. Im tired of constantly having to go back and fix texts, emails, notes etc. Its just not intuitive AT ALL. Aside from that and a couple other things this phone randomly bugs out and nothing on the screen works. I have to lock and unlock it and close whatever app or page I was on and start over. For the price, the INSANE price, this absolutely did not cut it. Was not worth it compared to my old Google pixel. I regretted it almost immediately, and it never grew on me.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5