Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,765 Reviews)
Rating breakdown 20,765 reviews
5 Stars
17,817
4 Stars
2,261
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love My Phone!!!
on March 13, 2026
Posted by: MountainCajun76
[This review was collected as part of a promotion.] I had an older Galaxy Ultra that I enjoyed, so it was natural that I would get the new at the time S25Ultra with Galaxy AI. So far I have nothing but great things to say about the phone. The display, camera and pen are all amazing. The way Galaxy AI allows me the ability to interact with my phone at really intense ways. The only thing that makes me sad is that I didn't wait another month and a half for the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, but missed the point
on March 13, 2026
Posted by: Raakaar
[This review was collected as part of a promotion.] Galaxy AI is not intuitivelyintegrated yet and although it works well, it falls short next to Claude or chatGPY, or even Gemini. Also the stylus functionalityis now mostlya questionmark.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A flagship phone that does everything well!
on March 13, 2026
Posted by: wuciswug
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for some time now, and it truly feels like one of the most powerful and well-designed smartphones available today. From the moment you hold it, the premium build quality and sleek design stand out. The device feels solid and elegant, and the large display makes everything from browsing to watching videos incredibly immersive.
The display is one of the best features of this phone. Colors are vibrant, brightness is excellent, and the smooth refresh rate makes scrolling and animations feel incredibly fluid. Whether indoors or outdoors, the screen remains clear and easy to view.
The camera system is another highlight. Photos come out sharp with great detail and natural colors. The zoom capability is particularly impressive and allows capturing distant subjects without losing much clarity. Night photography also performs very well, producing bright and detailed images even in low light conditions.
Performance has been outstanding. Apps open quickly, multitasking is seamless, and even demanding games run smoothly without noticeable lag. Battery life is reliable and easily lasts through a full day of regular usage.
The S Pen is a unique feature that adds real productivity value. It’s very useful for taking notes, editing screenshots, and navigating the phone more precisely.
Overall, the Samsung Galaxy S25 Ultra delivers an exceptional flagship experience with a beautiful display, powerful performance and versatile camera system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2026
Posted by: Joecwie
[This review was collected as part of a promotion.] I love the product and quality.
I would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone. Great pics and video quality. Best.
on March 13, 2026
Posted by: masipanative
[This review was collected as part of a promotion.] The Galaxy AI is helpful and easy with this phone. From taking my medication, to calling assistance, and my personal and business calanders.
Picture and video quality is amazing which is what I use most with my first grandchild.
I also use it to play my slot games and some other games when I need to when it comes to waiting at a appointment etc.
I do watch videos too like you tube, Amazon Prime, Netflix, etc.
I have always love Samsung products. My TV's are Samsung and I like to control them with the smart things app. My washer and dryer are also Samsung.
I was gifted this phone for Christmas and its the gift that keeps on giving.
I know the Galaxy 26 just came out but I am happy with what I have. I will perhaps upgrade at some point which I always do but for now am happy and content with what I have.
Thank you for always delivering on such great products.
Picture and video quality is amazing which is what I use most with my first grandchild.
I also use it to play my slot games and some other games when I need to when it comes to waiting at a appointment etc.
I do watch videos too like you tube, Amazon Prime, Netflix, etc.
I have always love Samsung products. My TV's are Samsung and I like to control them with the smart things app. My washer and dryer are also Samsung.
I was gifted this phone for Christmas and its the gift that keeps on giving.
I know the Galaxy 26 just came out but I am happy with what I have. I will perhaps upgrade at some point which I always do but for now am happy and content with what I have.
Thank you for always delivering on such great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy
on March 13, 2026
Posted by: CodeLLC
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is a very reliable phone and the availability of numerous apps in the Google Play store enhances the phones capacity for usefulness. The Galaxy AI feature helps with writing and reviewing content. The front facing camera makes taking selfies easier and they are in focus. The rear facing cameras offer flexible landscaped pictures that look that they were taken by a professional. The other features
that I enjoy using are the stylus, the different modes, do not disturb, and the ability to customize the access of apps to show contacts, location, sound, etc. The one thing I miss though is the inability to send read receipts with text messages.
that I enjoy using are the stylus, the different modes, do not disturb, and the ability to customize the access of apps to show contacts, location, sound, etc. The one thing I miss though is the inability to send read receipts with text messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: Slasher
[This review was collected as part of a promotion.] Very satisfied with my Samsung galaxy S25 ultra. Has amazing cameras that are easy to use. Display is topnotch and there's practically no delay at all when switching activities. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and the Ai integration
on March 13, 2026
Posted by: Helmet
[This review was collected as part of a promotion.] I have the S25 Ultra 1tb version and really love the camera and the pro version as well as night photography.
Really love the Ai integration for photo editing and love how smooth the phone has been since I bought it.
The phone is solid and has been useful on my hikes.
Really love the Ai integration for photo editing and love how smooth the phone has been since I bought it.
The phone is solid and has been useful on my hikes.
Value
5
Written by a customer while visiting Samsung US