Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,669 Reviews)
Rating breakdown 20,669 reviews
5 Stars
17,729
4 Stars
2,252
3 Stars
400
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
I absolutely love this Galaxy AI Smart phone
on March 13, 2026
Posted by: Ladyjenkins
[This review was collected as part of a promotion.] I absolutely in live with my Galaxy AI phone. It is perfect for my family life and my buisness. My husband suddenly passed away last July 15th 2025, and being a single mom now with 4 kids , has been so incredibly hard. But my Galaxy AI phone has been such a blessing for me. My buisness has gotten so much better as well as cutting my work time in half because of what this phone can do for me.
This phone also has an incredible photo gallery . Im able to watch and see all.my photos and videos of my late husband and relive all our memories.
My Galaxy AI phone also has been a life line for me during my grief journey. It helps remind me of appointments, of missed phone calls and text messages, it also caters it self to me ,like it already knows my likes and dislikes and offers tips and advice. Its so incredibly easy to use and I feel safe using it and keeping sensitive information on it.
This phone also has an incredible photo gallery . Im able to watch and see all.my photos and videos of my late husband and relive all our memories.
My Galaxy AI phone also has been a life line for me during my grief journey. It helps remind me of appointments, of missed phone calls and text messages, it also caters it self to me ,like it already knows my likes and dislikes and offers tips and advice. Its so incredibly easy to use and I feel safe using it and keeping sensitive information on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement for the s22 I used to own
on March 13, 2026
Posted by: Imart1316
[This review was collected as part of a promotion.] Galaxy AI changes everything for me and example is when I'm at work I need to type a vin number of my vehicle to register it through my app instead of typing I just point at the vin number with the camera and the AI mode and copy paste to the app is so convenient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the only phone you need
on March 13, 2026
Posted by: Kambo90
[This review was collected as part of a promotion.] I use my Samsung device every day for work, entertainment, and staying connected with my family. The performance is smooth and fast, whether I’m streaming videos, playing games, or using multiple apps at the same time. The display is bright and sharp, which makes watching movies and sports really enjoyable.
One of the features I like the most is Galaxy AI. It makes the phone smarter and more helpful in everyday tasks like writing messages, editing photos, and organizing information. It feels like the phone actually understands what you need and helps you get things done faster.
The battery life is also excellent and easily lasts through a full day of heavy use. The camera takes incredible photos with great detail, even in low light.
Overall, Samsung delivers a powerful, reliable device that works great for both work and fun. For me, it truly feels like the only phone you need.
One of the features I like the most is Galaxy AI. It makes the phone smarter and more helpful in everyday tasks like writing messages, editing photos, and organizing information. It feels like the phone actually understands what you need and helps you get things done faster.
The battery life is also excellent and easily lasts through a full day of heavy use. The camera takes incredible photos with great detail, even in low light.
Overall, Samsung delivers a powerful, reliable device that works great for both work and fun. For me, it truly feels like the only phone you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything I want and more.
on March 13, 2026
Posted by: Lovemyphone2
[This review was collected as part of a promotion.] Well worth it. Allowes for wireless sharing and the storage is amazing. Great battery and feature. Camera is great too, first I have been satisfied with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on March 13, 2026
Posted by: chuckaluck92101
[This review was collected as part of a promotion.] Great device, and service. I should be eligible for the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever built
on March 13, 2026
Posted by: Kurochiku
[This review was collected as part of a promotion.] My Experience with the Samsung Galaxy S25 Ultra
After putting it through its paces, I can safely say that this phone is on another level. What impressed me most is its absolute fluidity; no matter how many apps I have open, the Snapdragon 8 Gen 4 processor flies—it doesn't stutter or lag at all.
What I like most:
Incredible Display: It’s massive, and the colors look incredibly lifelike. Best of all, there’s no glare in direct sunlight; it looks perfect no matter where you are.
Beast of a Camera: Night shots come out with a clarity that makes them look like they were taken in broad daylight. The zoom remains the undisputed king—ideal for capturing distant details without sacrificing quality.
Artificial Intelligence: The AI tools are genuinely helpful. Translating text or editing photos—like removing unwanted objects—is instantaneous and incredibly easy.
Comfortable Design: Despite being a large phone, it feels great in the hand. The new contours make it much less tiring to hold for extended periods.
Conclusion: If you’re looking for the absolute best technology has to offer, this is the device for you. It is worth every penny for the sheer power and build quality it delivers. It’s an absolute powerhouse!
After putting it through its paces, I can safely say that this phone is on another level. What impressed me most is its absolute fluidity; no matter how many apps I have open, the Snapdragon 8 Gen 4 processor flies—it doesn't stutter or lag at all.
What I like most:
Incredible Display: It’s massive, and the colors look incredibly lifelike. Best of all, there’s no glare in direct sunlight; it looks perfect no matter where you are.
Beast of a Camera: Night shots come out with a clarity that makes them look like they were taken in broad daylight. The zoom remains the undisputed king—ideal for capturing distant details without sacrificing quality.
Artificial Intelligence: The AI tools are genuinely helpful. Translating text or editing photos—like removing unwanted objects—is instantaneous and incredibly easy.
Comfortable Design: Despite being a large phone, it feels great in the hand. The new contours make it much less tiring to hold for extended periods.
Conclusion: If you’re looking for the absolute best technology has to offer, this is the device for you. It is worth every penny for the sheer power and build quality it delivers. It’s an absolute powerhouse!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is amazing and user friendly!
on March 13, 2026
Posted by: PhoenixFury88
[This review was collected as part of a promotion.] I've been with Samsung for many years now and each year only gets better.
Apps are easy to find, the processing speed is incredible and perfect for what I need!
I love to game 🎮 and I never have any issues playing any mobile game I download. It is always smooth and runs flawlessly. It is also perfect for all the sports apps that I have. Makes football season so much fun knowing I have the best device on the market!
Will continue to be a customer for years to come.
Apps are easy to find, the processing speed is incredible and perfect for what I need!
I love to game 🎮 and I never have any issues playing any mobile game I download. It is always smooth and runs flawlessly. It is also perfect for all the sports apps that I have. Makes football season so much fun knowing I have the best device on the market!
Will continue to be a customer for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product looks and feels amazing.
on March 13, 2026
Posted by: Robert
[This review was collected as part of a promotion.] The phone looks amazing and feels amazing and ones you turn it on is a whole pleasant experience
Value
5
Written by a customer while visiting Samsung US