Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,444 Reviews)
Rating breakdown 20,444 reviews
5 Stars
17,579
4 Stars
2,223
3 Stars
386
2 Stars
117
1 Star
139
87%of customers recommend this product.
(
1,024 out of
1,178)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love this phone
on March 13, 2026
Posted by: Misdinkerdawn
[This review was collected as part of a promotion.] I love this phone. The AI assisted features on this phone are endless. I can set multiple alarms and wake up to a pleasant song, my weather and the news. The videos in pitcher quality on this phone are out of this world. For someone who's not very text savy with photos and videos this phone does it all. With a push of a button, I get professional quality photos. The motion view is an awesome feature. I can go to a loud rock concert and have a video with the quality of the image and sound the looks professionally produced. The sound quality as is as if it had been produced in a studio. I love all the features that allows me to omit unwanted items in my photos to give me a clean and precise view. You can also create your photo with a text message across it to send for birthdays, anniversarys, or just to say, I'm thinking of you, to someone special. I love using Bixby to assist with handsfree voice commands. The storage and the battery life on this phone is the best I've ever had in any phone. This is an awesome phone. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and Speedy Integration Into My Life!
on March 13, 2026
Posted by: KJMader
[This review was collected as part of a promotion.] Put a frozen pizza in the oven? set a timer on my phone. Need more atteries? Grab my pone and order some quick. Wondering about the dog's behavior? Ask my phone about it. Boss calls during off hours and needs me to look at a document? Email it, boss, I'll look at it on my phone. Need a recommendation for some home services? Ask my Contacts on my phone if they know anybody. Sharing pics of my family with Dad in the nursing home. Downloading audio books to enjoy between podcasts. Get ideas for my crafting activities. Make a video of the show falling to enjoy in July. Play games While waiting in line. Read my newspaper and my magazines. And when I need to compose, like this review? NOTHING more satisfactory than pulling out my stylus and handwriting on my screen, which magically becomes type. I could go on and on. My phone serves and delights me 24-7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on March 13, 2026
Posted by: Pizzaman
[This review was collected as part of a promotion.] Overall a great phone. Easy to use. Great features. My only issue is it seems that with every update it resets to factory default. Thats what keeps me from giving a 5 star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: CoachVince
[This review was collected as part of a promotion.] Galaxy AI is pretty awesome and the phone in general has a lot more features than the S22Ultra that I had. Picture quality is so much better not to mention the storage space. Overall I really like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy S25 Ultra
on March 13, 2026
Posted by: GalaxyS25
[This review was collected as part of a promotion.] This has been the best cell phone I ever owned. I had it for while now & still works fine. I never had any problems. I love all the fearures, the cámara & the editor is the great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra has everything
on March 13, 2026
Posted by: Willito240
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra finally feels like the refined powerhouse we’ve been waiting for, ditching the sharp, uncomfortable corners of the past for a sleek, rounded titanium frame that actually fits naturally in your hand. It’s a massive device that somehow feels lighter and more ergonomic, making that gorgeous, industry-leading display even more enjoyable to use without it digging into your palm. The new anti-reflective coating on the screen is a total game-changer, allowing you to see every detail in vivid color even under the harsh midday sun without staring at your own reflection. Performance-wise, it’s an absolute beast; everything from heavy multitasking to high-end gaming feels instantaneous, backed by a battery that comfortably survives a full day of real-world chaos. What I love most, though, is how the cameras have evolved—instead of over-processing images to look like digital art, the S25 Ultra captures skin tones and textures with a sincere, human touch that feels authentic and less "Photoshopped." While it’s certainly a big investment and still a very large phone for one-handed use, the seamless integration of its features and the sheer reliability of the hardware make it feel less like a gadget and more like a dependable companion. It’s simple, it’s powerful, and it avoids the gimmicks to focus on what actually matters: a premium experience that stays out of your way and just works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've used so far
on March 13, 2026
Posted by: FTiming
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse. Its durability is top-notch, handling daily wear with ease. The battery life is incredible, lasting well through the day even with heavy use, and the charging is impressively fast.
The AI features are a game-changer, especially Generative Edit for photos—it makes complex object removal and background filling feel like magic. It’s the perfect blend of rugged build, long-lasting power, and cutting-edge intelligence. Highly recommended!
The AI features are a game-changer, especially Generative Edit for photos—it makes complex object removal and background filling feel like magic. It’s the perfect blend of rugged build, long-lasting power, and cutting-edge intelligence. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can never go wrong with Samsung!
on March 13, 2026
Posted by: KenniK
[This review was collected as part of a promotion.] I use my Samsung for everything! It is my lifeline. From games to staying in touch with family, to handling business. Samsung can do it all. And I can customize it just to my liking. I have been a Samsung user since before smartphones and even owned the Vivrant when it was released. Samsung for life!
Value
5
Written by a customer while visiting Samsung US