Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,675 Reviews)
Rating breakdown 20,675 reviews
5 Stars
17,734
4 Stars
2,254
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
This product has excellent features
on March 13, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] Galaxy AI on my phone stopped working correctly and often only goes by the images on the present screen when im asking a question. It says things like "according to the image on this screen" when the image on the screen has nothing to do with the question. But overall aside from Galacy AI this is a pretty good working phone with spectacular features, some I use and some I don't. I use my phone for EVERYTHING so it is important to be protected from viruses and hackers. I love my phone all in all. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has the best phones on the market
on March 13, 2026
Posted by: 1cowboyfan
[This review was collected as part of a promotion.] I've had ever S model samsung phone and by far the S25 ultra is my favorite the AI feature is excellent the processing speed is great.
The feature the S25 ultra has works good with my everyday life for work, business, and pleasure. Waiting for my S26 ultra so I can continue enjoying all that my phone has to offer.
The feature the S25 ultra has works good with my everyday life for work, business, and pleasure. Waiting for my S26 ultra so I can continue enjoying all that my phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is the best
on March 13, 2026
Posted by: Tom465
[This review was collected as part of a promotion.] Galaxy ai works perfect plenty of storage and it's super fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on March 13, 2026
Posted by: Galaxy3Girl
[This review was collected as part of a promotion.] I've been with Samsung since the galaxy s2. I fell in love with the os and have been with them since. My favorite device was the galaxy note. They didn't continue the series but it was amazing. Streaming videos, playing games and managing my schoolwork. I recently have been through the latest set of the galaxy series testing out the galaxy ai and I've got to say its been an amazing time. The circle gesture to be able to look up things without wasting photo space is my favorite by far. Its very accurate and useful when activated. The ai itself is useful and the functionality is amazing. You can keeps lists, notes and etc. Its pretty much your own personal planner. I look forward to what samsung continues to do in the near future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable
on March 13, 2026
Posted by: JoeKBud
[This review was collected as part of a promotion.] Have used Galaxy for years and it always met my business needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of best devices I've owned
on March 13, 2026
Posted by: Mayhem
[This review was collected as part of a promotion.] Screen is great, games and apps enjoyable, all around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a nice phone
on March 13, 2026
Posted by: Zurdillero
[This review was collected as part of a promotion.] This Galaxy Ai is amazing great features
And beautiful cameras and exellent for gaming .
And beautiful cameras and exellent for gaming .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great piece of communication technology
on March 13, 2026
Posted by: thetechtinkerer
[This review was collected as part of a promotion.] I am currently using the galaxy S25 Ultra, but I've used the phone line since the early S2. In this new model I have used and loved the galaxy ai features including the voice assistant the image stylizations and edits. What I use the most though has to be thw interpreter as I interract daily with a broad spectrum of people across the world, from Portugues friends, Japanese martial arts trainers, chinese manufacturers for work, and German suppliers. Although I have some level of knowledge in all those languages, the ai interpreter allows me to fill in the gaps.
In my personal use, I love the photo and drawing assists to create personal adjustments to family pictures or to make the flyer to the next cookout.
The phone is responsive, and intuitive. I do miss the bluetooth pen that allowed me to do remote camera shutters, but that is a minor issue in a whole lot of features.
I am certain I missed more than 70% of all the things the phone can do, these are just my go to's on a daily basis.
Smart home apps, and gaming are also quite responsive although I am not using those daily.
A great piece of tech to do, hear, listen, call, and entertain. Looking forward to where we go next.
Value
4
Written by a customer while visiting Samsung US