Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,675 Reviews)
Rating breakdown 20,675 reviews
5 Stars
17,734
4 Stars
2,254
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
It is an excellent team, it has magnificent functi
on March 13, 2026
Posted by: Colochito98
[This review was collected as part of a promotion.] Galaxi.ai is magnificent, excellent functions for daily use and very helpful in my daily work, a highly recommended device for all kinds of needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone that will!
on March 13, 2026
Posted by: Generalgnome
[This review was collected as part of a promotion.] I have owned my Galaxy s25 Ultra for alittle over 2 years now. And unlike other phones I haven't had 1 single issue with this phone! From its super fast speeds, amazing camera, and down to the even smallest of details this phone has paired very well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente product
on March 13, 2026
Posted by: Josecheopr1
[This review was collected as part of a promotion.] Well disaind great productivity miss the s pen Bluetooth but is ok , the ai is great and the battery life is exelent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always Samsung
on March 13, 2026
Posted by: Vman67
[This review was collected as part of a promotion.] My S25 Ultra always meets all my needs. Camera is phenomenal. Run my whole house from my phone without any issues. Perfectly works with my Samsung smart ring and my Watch Ultra. Have been with Samsung since the S series began. Never disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't care for this product.
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone did not perform as well as its predecessor. The battery life was not as good. I don't know if I would like Galaxy AI, I think AI is overused.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Oldschool, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be when you have a device that is not aligning to your expectations. We would love to help you have the best possible experience with your device and maximize the battery life. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 13, 2026
Posted by: Kid2arelif3
[This review was collected as part of a promotion.] Phone is great love all the features it has including galaxy Ai which is vary useful for so many things the camera is great size is big enough to do things but not to big to handle pen comes in handy for curtain task
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and good features
on March 13, 2026
Posted by: Crazybear
[This review was collected as part of a promotion.] I use for work and personal stuff and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Premium Galaxy Experience with Amazing Galaxy AI
on March 13, 2026
Posted by: EvLuEsm
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy device for several months now and I’m extremely impressed with the overall performance and design. The display is incredibly sharp and vibrant, making everything from watching videos to reading documents very comfortable.
One of my favorite features is Galaxy AI, which really improves everyday tasks. The AI tools help with writing, photo editing, and smart suggestions that make the phone feel much more intuitive and efficient. It’s impressive how Samsung integrated Galaxy AI to make the device smarter and easier to use.
The battery life is also excellent. Even with heavy use during the day — emails, navigation, streaming, and work apps — the phone easily lasts until the evening. The camera quality is outstanding as well, producing sharp photos with great colors even in low light.
Overall, this Galaxy device feels powerful, reliable, and very polished. Samsung continues to innovate, and Galaxy AI is a great example of how technology can genuinely improve the user experience.
Highly recommended for anyone looking for a premium smartphone.
One of my favorite features is Galaxy AI, which really improves everyday tasks. The AI tools help with writing, photo editing, and smart suggestions that make the phone feel much more intuitive and efficient. It’s impressive how Samsung integrated Galaxy AI to make the device smarter and easier to use.
The battery life is also excellent. Even with heavy use during the day — emails, navigation, streaming, and work apps — the phone easily lasts until the evening. The camera quality is outstanding as well, producing sharp photos with great colors even in low light.
Overall, this Galaxy device feels powerful, reliable, and very polished. Samsung continues to innovate, and Galaxy AI is a great example of how technology can genuinely improve the user experience.
Highly recommended for anyone looking for a premium smartphone.
Value
5
Written by a customer while visiting Samsung US