Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,782 Reviews)
Rating breakdown 20,782 reviews
5 Stars
17,832
4 Stars
2,263
3 Stars
399
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
One of the best android phone I have ever used
on March 11, 2026
Posted by: SanLKan
[This review was collected as part of a promotion.] One of the best phone i have used so far. So many features. Performance is top notch. Galaxy AI is very useful and powerful and solve lot of my daily requirements. Will definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Lots of memory
on March 11, 2026
Posted by: Emmy479
[This review was collected as part of a promotion.] My favorite thing about my new phone is the 1TB of data. I can have all my things in one place and will not have issues related to storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything this phone has because is so fut
on March 11, 2026
Posted by: Advntjulio
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra represents a peak in refined mobile engineering, blending a more ergonomic design with massive internal power. While it retains the signature titanium build of its predecessor, the S25 Ultra features noticeably rounded corners and slimmer bezels, making the massive 6.9-inch Dynamic AMOLED 2X display more comfortable to hold. This screen is protected by Corning Gorilla Armor 2, which significantly reduces reflections while offering a 2,600-nit peak brightness for perfect visibility in direct sunlight.
Under the hood, it is powered by the Snapdragon 8 Elite for Galaxy, a chipset specifically tuned to handle heavy multitasking and high-end gaming. It comes standard with 12GB of RAM and up to 1TB of storage. The camera system remains world-class, led by a 200MP main sensor and an upgraded 50MP ultrawide lens, supported by dual telephoto lenses (3x and 5x) for incredible zoom clarity.
Galaxy AI Evolution
The S25 Ultra is the centerpiece for Samsung's most advanced AI suite yet:
Cross-App Actions: Users can execute complex tasks across multiple apps with a single voice command—like asking the AI to find a specific recipe in a message and then adding the ingredients to a shopping list.
Now Brief: A contextual home-screen widget that summarizes your daily agenda, weather, and news highlights using AI to predict what you need to know first.
Advanced Photo/Video Assist: New features include an Audio Eraser to remove background noise from video
Under the hood, it is powered by the Snapdragon 8 Elite for Galaxy, a chipset specifically tuned to handle heavy multitasking and high-end gaming. It comes standard with 12GB of RAM and up to 1TB of storage. The camera system remains world-class, led by a 200MP main sensor and an upgraded 50MP ultrawide lens, supported by dual telephoto lenses (3x and 5x) for incredible zoom clarity.
Galaxy AI Evolution
The S25 Ultra is the centerpiece for Samsung's most advanced AI suite yet:
Cross-App Actions: Users can execute complex tasks across multiple apps with a single voice command—like asking the AI to find a specific recipe in a message and then adding the ingredients to a shopping list.
Now Brief: A contextual home-screen widget that summarizes your daily agenda, weather, and news highlights using AI to predict what you need to know first.
Advanced Photo/Video Assist: New features include an Audio Eraser to remove background noise from video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE I'VE HAD
on March 11, 2026
Posted by: PandaTico
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for my day to day and it’s honestly one of the best phones I’ve had. The performance is super smooth, my shows look amazing with this new screen, but one of my favorite things is how easy it is to edit photos. The Galaxy AI features make it really simple to enhance pictures, remove objects, or adjust things without needing another app. It saves a lot of time and the results look great. Overall, I’m really happy with the phone and all the smart features it comes with. Can't wait to get my S26 Ultra next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did not disappoint
on March 11, 2026
Posted by: Tek254
[This review was collected as part of a promotion.] Upgrading from my Note 20 Ultra to the S25 Ultra feels like skipping a few generations at once. The phone is instantly faster, the display is brighter outdoors, and the cameras are noticeably better, especially in low light and zoom. Day to day, what surprised me most isn’t the raw specs but how polished everything feels. One UI 7 is smoother than what I had on the Note 20 Ultra, and the 6.9-inch AMOLED still feels familiar, just sharper and more responsive with the higher refresh and touch accuracy. Battery life is comfortably a full day for me, even with heavy social apps, photos, and some gaming, where my Note was starting to struggle. The big story, though, is Galaxy AI. Features like Circle to Search, AI-powered editing, and tools like Auto Trim and ProScaler genuinely change how I use the phone, from quickly cleaning up photos to auto-cutting clips for social posts. Cross‑app AI actions and smarter suggestions make the phone feel more like an assistant than a typical Android device, and I catch myself relying on them more than I expected. It’s not a perfect upgrade—my Note 20 Ultra still feels premium and the S Pen integration is similar in spirit—but the S25 Ultra finally gives me enough speed, camera, and AI improvements to justify the leap.
If you’re coming from a Note 20 Ultra like I did, this feels like the first upgrade that truly moves the needle rather than just nudging
If you’re coming from a Note 20 Ultra like I did, this feels like the first upgrade that truly moves the needle rather than just nudging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!!
on March 11, 2026
Posted by: LovePride69
[This review was collected as part of a promotion.] Love Galaxy AI, the camera takes the best photo day or night, love the S pen and the drawing app that came with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary power and incredible AI editing
on March 11, 2026
Posted by: GalaxyUserTX
[This review was collected as part of a promotion.] I am completely impressed with my new Galaxy S25 Ultra. The performance is extraordinarily smooth, and the display quality is stunning for media consumption. The camera system is on another level, but my favorite part is using the new Galaxy AI tools for photo editing. Being able to remove unwanted objects and perfect my photos directly on the device is incredibly powerful. This phone has become an essential tool for my daily creativity and productivity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big Improvement
on March 11, 2026
Posted by: BenBno
[This review was collected as part of a promotion.] Upgraded from S23 Ultra. Love the flat display, the phone is faster and camera performs better at low lights. However miss the 10x optical zoom and Bluetooth in S Pen.
Value
4
Written by a customer while visiting Samsung US