Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,564 Reviews)
Open Ratings Snapshot
Rating breakdown 20,564 reviews
5 Stars
17,689
4 Stars
2,236
3 Stars
384
2 Stars
117
1 Star
138
87%of customers recommend this product. 
(
1,007 out of 1,159
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Galaxy S25 Ultra is fantastic
on March 13, 2026
Posted by: tolid1109
[This review was collected as part of a promotion.] I enjoy using this phone. It's fast and the screen is clear and responsive .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
DAVES PHONE
on March 13, 2026
Posted by: Dave007
[This review was collected as part of a promotion.] It's been working well since I bought it. I've had no issues to report, no need to do resets, and no battery drain. It's the best I've ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Performance you can rely on.
on March 13, 2026
Posted by: GalaxyEnthusiast
[This review was collected as part of a promotion.] Galaxy AI is a game changer. Not only is it helpful for quick in the go answers, but I've used it to prep for interviews and it's spot on with its interviewing questions based in my prompts and conversation.
The S25 Ultra itself is an amazing phone. It does everything I need for simple tasks as well as more complicated and or fun ones. Battery life is phenomenal and if you upgrade to the higher memory storage you will be set for years to come.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is absolutely amazing
on March 13, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] Love my phone e and all the features it came with i use my AI all the time it helps me at work when I need timers and anything else when my hands are full
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love
on March 13, 2026
Posted by: KBlaskie
[This review was collected as part of a promotion.] From Galaxy AI to the design of the phone itself I absolutely love mh phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It ❤️
on March 13, 2026
Posted by: sonycru1
[This review was collected as part of a promotion.] Love my phone!! Truly have enjoyed it since I got it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It ❤️
on March 13, 2026
Posted by: sonycru1
[This review was collected as part of a promotion.] Love my phone!! Truly have enjoyed it since I got it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't beat a Sammy!
on March 13, 2026
Posted by: Merritt
[This review was collected as part of a promotion.] This S25 Ultra is very sleek and light, and solidly made. Since ordering my first Sammy way back in the 90's, all I can say is they are definitely built to last! I've been through all the numbers, and just recently purchased the S25 Ultra. I absolutely love this phone! The Galaxy AI is amazingly accurate with little to no correction. It's awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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