Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,990 Reviews)
Open Ratings Snapshot
Rating breakdown 20,990 reviews
5 Stars
18,015
4 Stars
2,282
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,116 out of 1,294
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great phone
on November 10, 2025
Posted by: Diligentstar
[This review was collected as part of a promotion.] I’ve had my Samsung S25 Ultra for a while now, and it’s honestly been a pretty dang good phone. It’s super fast, the screen looks great, and the battery easily lasts me all day. I use it for just about everything — work, streaming shows, messaging, and taking pictures when I’m out and about.
One of the things I’ve really enjoyed is Galaxy AI. I’ve tried most of the features — from Live Translate (the talking feature that lets you have real-time conversations in different languages) to Circle to Search, Note Assist, and even the Generative Edit tool for photos. They’ve all worked surprisingly well and really make the phone feel next-level. The AI helps me get things done faster and keeps daily tasks simple.
The only issue I’ve run into is with the camera — sometimes it makes a clicking sound like it’s having trouble focusing or zooming. But when I switch to portrait mode, it works perfectly fine.
Other than that, everything else has been great. This phone has handled everything I need it to do without any problems. If they fix the little camera glitch, its be an easy five stars for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance and design
on November 10, 2025
Posted by: Nick10
[This review was collected as part of a promotion.] The s25 exceeded my expectations in both quality and functionality. It feels well built, performs smoothly, and delivers consistent results. The design is sleek and modern, making it a great fit for any setup. I appreciate the attention to detail and reliability it provides. Definitely worth recommending to anyone looking for a dependable and high quality option
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra review
on November 10, 2025
Posted by: Superhotshot
[This review was collected as part of a promotion.] The galaxy s25 ultra is a great phone with an awesome screen, great performance and great camera. It integrates galaxy ai into everyday use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best S Series phone
on November 10, 2025
Posted by: ValleyTech
[This review was collected as part of a promotion.] Finally they perfected this phone. Great flat , low glare screen. Use the S pen frequently for quick note taking without having to turn on the phone. Love using the Galaxy A.I. in photo assist when I want motion in a picture. Love that I can use the phone out in the sun. The speakers are nice and loud. Its great with mobile games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is wat every real day to day person need
on November 10, 2025
Posted by: Samsunggang
[This review was collected as part of a promotion.] I love my phone its easy to control maneuvers well I love the camera and the editing is crazy and phone my kids love to draw and create art I secretly love it too lol and if u like chat u know who bro gemi aka Gemini is aswome phone is super light and looks nice its superior to any other phone ive owned and ive had alot get one trust me there is no going back once you try it you will understand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on November 10, 2025
Posted by: Yordan
[This review was collected as part of a promotion.] This phone is my dream. I trust in God and in you all to win this great prize, as I am a Samsung lover and will always be one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25 Ultra this is my review...
on November 10, 2025
Posted by: Rajah33
[This review was collected as part of a promotion.] Think the device is very strong and I love the AI features. I got to also give it to Samsung for updating all the photo editing AI features. Clean edits professional looking photos. I have the one terabyte version which gives me plenty of space to save photos and videos. The phone has proven to be very durable as well as I've had about three or four drops with no damage to the screen with moderate case.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on November 11, 2025
Posted by: Bingy1981
[This review was collected as part of a promotion.] This phone does everything I need from video and photo editing to apps that I need for work. The storage is massive and has plenty of RAM and CPU to run all my apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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