Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,092 Reviews)
Open Ratings Snapshot
Rating breakdown 21,092 reviews
5 Stars
18,099
4 Stars
2,296
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,119 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone is just simply amazing!
on October 10, 2025
Posted by: SookieSlimm
[This review was collected as part of a promotion.] This phone is simply amazing!! I love love love it!! If it charges fast, it holds its charge for a long time. The screen is amazing clear crisp. And the camera is beautifully put together crystal clear!! Photos from far away, don't are not grainy when you zoom in close.I just love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever had...
on October 10, 2025
Posted by: LukeeBB
[This review was collected as part of a promotion.] This phone is just awesome, bright screen, perfect size, easy to handle without a case because of the square sides. The processor handles any task I throw at it, Galaxy AI is so useful and works fast on the S25 Ultra. Really happy with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great features
on October 10, 2025
Posted by: Zaman77
[This review was collected as part of a promotion.] I'm using the Galaxy s25 ultra and I am very much pleased to use this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I don't like the no SD card slot.
on October 10, 2025
Posted by: AinoKea
[This review was collected as part of a promotion.] Great camera. Fast operating system. Been a Samsung user for 25years. Will never trade it for anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Far Exceeds Expectations
on October 10, 2025
Posted by: Dannee
[This review was collected as part of a promotion.] The galaxy ai offers insightful and accurate information when prompted. The camera takes sharp vivid pictures in all of it's settings. And the operating system is very user friendly..The options for personalization are numerous and allow for a much more true to me feel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is excellent device
on October 10, 2025
Posted by: Osorio179
[This review was collected as part of a promotion.] Love ai helps me in everything I need ❤️ this feature help me on daily things like looking for informations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on October 10, 2025
Posted by: Babybear
[This review was collected as part of a promotion.] This phone would be 10/10 if they bring back SD cards, it would also differentiate it from any other phone out there. I love Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 10, 2025
Posted by: Adominicg87
[This review was collected as part of a promotion.] I will not need another phone for the coming years
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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