Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,208 Reviews)
Open Ratings Snapshot
Rating breakdown 21,208 reviews
5 Stars
18,196
4 Stars
2,312
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone out!
on October 10, 2025
Posted by: ClumsyCasanova
[This review was collected as part of a promotion.] So recently I dropped my phone down a drain on accident and needed a new phone. I ended up getting the Galaxy 25 Ultra. Best choice of my life! It works flawlessly, has way more horsepower and the Galaxy ai is so much help. I use it to translate and check out info on products. Couldn't ask for more from a phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the real swiss-knife-phone!
on October 10, 2025
Posted by: Eugene
[This review was collected as part of a promotion.] The camera system is truly impressive, capturing stunning photos and videos with ease. Performance-wise, it handles everything I throw at it without a hitch. Overall, this phone is a fantastic upgrade. And when you get used to all its AI fetures, they make your every day routines much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on October 10, 2025
Posted by: Guywithaphone
[This review was collected as part of a promotion.] Good phone. Use it for alot of stuff. Only problem I've had is the camera internally broke after like 2 months. Was a pain in the but to fix through the warrrenty(not insurance). But other than that its pretty good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not happy that it is hard to stream movies or tv
on October 10, 2025
Posted by: Customchevy63
[This review was collected as part of a promotion.] It is hard to stream movies or TV on the s25 ultra it will drain the battery fast . They recommend a few settings to change but ultimately you have to have it plugged up to a power supply so it doesn't ruin the battery.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My honest review of the Galaxy S25 Ultra
on October 10, 2025
Posted by: DBLF91
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has become the center of everything I do. From running my clothing brand DBLF (DREAMING BEYOND LIFE FENCES) to creating content, the phone handles it all with speed, precision, and style. Galaxy AI keeps me productive—helping me write captions, organize ideas, translate trends, and even clean up product photos for drops. The camera captures my designs in insane detail, and the Circle to Search feature lets me pull new inspiration straight from visuals online. It’s like having a designer, translator, and creative assistant all built into my pocket.
When I’m not working, the S25 Ultra easily switches into my entertainment zone. The Snapdragon chip and AMOLED display make gaming buttery smooth, while movies look bold and cinematic with crisp sound and deep contrast. Whether I’m editing DABLUFF visuals, sketching ideas with the S Pen, or streaming a late-night film, this phone keeps up with every part of my lifestyle. It’s more than just tech, it’s the creative engine behind my daily grind.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really love all the new things they added!
on October 10, 2025
Posted by: Alimar
[This review was collected as part of a promotion.] The new IA is supper cool!! I'm in love with the color and the technology they added!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung s25 ultra
on October 10, 2025
Posted by: Samsungisfuture
[This review was collected as part of a promotion.] Phone has been amazing since the day I bought it.camera with Samsung AI has been amazing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra
on October 10, 2025
Posted by: Frankinstin101
[This review was collected as part of a promotion.] The Galaxy S25 Ultra refines nearly everything Samsung does best stunning display, great performance, great cameras, and solid battery life but doesn’t reinvent the wheel. It’s the most polished Galaxy yet, though not a dramatic leap from the S24 Ultra. But Qi2 wireless charging needs special cases
Galaxy AI features add convenience
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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