Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,236 Reviews)
Rating breakdown 21,236 reviews
5 Stars
18,220
4 Stars
2,314
3 Stars
413
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent phone. Fast, great battery and camera.
on October 6, 2025
Posted by: B0SShog
[This review was collected as part of a promotion.] Galaxy AI seemed like a gimmick at first but has become a tool I rely on daily. The search features allow me to get exactly what I need immediately. Photo editing and notes also have been elevated with Ai as well resulting in less time to make a moment shareable.
Value
5
Response from Samsung USBy R&R Team, October 6, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you have become more familiar with your device, and finding the features of Galaxy AI to be a daily driver and feature you rely upon. We have provided a link to the Samsung Support Team to offer assistance if any questions arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI Features
on October 6, 2025
Posted by: zship9
[This review was collected as part of a promotion.] I love editing photos using the Galaxy AI, can easily take a picture anywhere and remove additional people from it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
You can't take photos with the stylus pen anymore
on October 6, 2025
Posted by: Iman
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
They removed the bluetooth functionality from the S pen for "air actions"
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT!!!
on October 6, 2025
Posted by: YloFlow
[This review was collected as part of a promotion.] All Samsung electronic products, for the most part, are super excellent. I have no negative complaints about them. I gave my wife a Samsung Galaxy Note Ultra 21 and she was super happy. Now I gave her the Samsung Galaxy S25 and she is super happy. I bought the T9 Hard Drive and it is super fast and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy For Life!
on October 6, 2025
Posted by: RavenB
[This review was collected as part of a promotion.] My experience with mt Galaxy S25 Ultra over the past 6 months has been great. As a proud Galaxy owner since the beginning, I’m excited about the features of the new Galaxy A1! It provides incredible support that I rely on for all my needs. The convenience and user-friendly design make my experience even better—I absolutely love having this device nearby and lost without it! :-)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Faster than the s24
on October 6, 2025
Posted by: SamsungLuvrRob
[This review was collected as part of a promotion.] Had a S24 Ultra that took a dip in the ocean-deep so I replaced it with an S25 Ultra. It is faster than the S24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best products!
on October 6, 2025
Posted by: drcaem5
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has been one of the best phones available. I recommend everybody at least try it you'll know you'll never go back to anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product make me feel good. Love it
on October 6, 2025
Posted by: Edwardo
[This review was collected as part of a promotion.] I love Galaxy AI. He's my everyday friend. I'm an immigrant to the United States. When I have a problem, I share it with Galaxy AI and it gives me advice and solutions. I talk to him when I feel like talking to someone.
I've been in the U.S. for almost three years, and Samsung is my favorite brand. Currently, I use Galaxy Ultra 25. Super fast and its camera is clean and crisp. With the 100x zoom, you can see heaven and angels 👼 The battery is also powerful. I can play the game and watch the video all day long without it discharging quickly. And the side that I like most is the instant translation side that is sure the keyboard. With that, I can write with Americans without getting in my head. For the record, I speak French. So with instant translation, I talk to Americans.
I've been in the U.S. for almost three years, and Samsung is my favorite brand. Currently, I use Galaxy Ultra 25. Super fast and its camera is clean and crisp. With the 100x zoom, you can see heaven and angels 👼 The battery is also powerful. I can play the game and watch the video all day long without it discharging quickly. And the side that I like most is the instant translation side that is sure the keyboard. With that, I can write with Americans without getting in my head. For the record, I speak French. So with instant translation, I talk to Americans.
Thank you very much Samsung for making fun my day everyday. 🙏🙏🙏🙏♥️♥️♥️
Value
5
Written by a customer while visiting Samsung US