Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,752 Reviews)
Rating breakdown 21,752 reviews
5 Stars
18,659
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
S25 ultra phone
on September 28, 2025
Posted by: Welder88
[This review was collected as part of a promotion.] The device is excellent. It does everything g I need and more it's like having a hand held computer at ur finger tips love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor storage
on September 28, 2025
Posted by: MemorySucks
[This review was collected as part of a promotion.] I hate that I have to add any more apps just to get information.
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hi there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you for a range of daily tasks. We have provided a link to the complete manual for your device to help you best align the settings to your preferences. We have also provided a link to the Samsung Support Team if you would like assistance with cloud-based storage expansion set up on your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great new Galaxy
on September 28, 2025
Posted by: Cbou9988
[This review was collected as part of a promotion.] They pulled out all the stops in the new S25 Ultra. I have had all of the Galaxy series and this one is of course THE BEST YET! Screen resolution is outstanding. If you need a great phone with awesome capabilities this is the one. Galaxy AI. What can I say after this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute perfection
on September 28, 2025
Posted by: Bioboo
[This review was collected as part of a promotion.] Extremely impressed with the phone. Always had the newest from Samsung but with the s24 and s25 ultra and galaxy ai it has been absolutely flawless. Extremely impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade overdue
on September 28, 2025
Posted by: n8008af
[This review was collected as part of a promotion.] We recently upgraded from the S22 Ultra to the new S25 Ultra. Love it! I can't believe the difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera! The 100 zoom is amazing!
on September 28, 2025
Posted by: Scooby
[This review was collected as part of a promotion.] I go to lots of concerts and use the camera often. The pictures and videos are crystal clear. The zoom feature is crazy! It's a little pricey for a retired person like me. Otherwise it's my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a pretty good Phone for the most part in i
on September 28, 2025
Posted by: SoulSaberGhost
[This review was collected as part of a promotion.] When it comes to the Samsung Galaxy s25 Ultra its a pretty good phone From the battery life last quite awhile and handling quite alot from different gaming, Different apps, Different things it can handle The Memory of the Phone is also pretty good Because I have over 40 apps on my phone ranging from different storage sizes and my phone handles it like a champ and the Galaxy AI is also Pretty good from the fact I can use it for different situations depending on the situation I need from looking something up to calling or texting someone The Graphics and Feel of the phone is pretty good because I play alot of different that have different feels and looks to it and they honestly look and feel pretty and have of the time I sometimes forget im playing on my phone and the sound of the phone is great its pretty loud and clear and crystal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest, most capable phone
on September 28, 2025
Posted by: Mjchunk54
[This review was collected as part of a promotion.] I started a new career in sales where my dependence on a quality device became unavoidable. I have always been a galaxy fan since my first smart phone. This one takes capability to the top.
Screen size was key as some of the things I need to see are web pages not optimized for mobile devices, but I didn't want to go to a fold. Not until I know the quality of there. This is still close enough to a standard phone size with the ability to still see what I need to see.
The S Pen is perfect for taking quick notes without having to keep a notebook (which I still do anyway) and when partnered with Notes, I can find my screen off memos right away. More importantly, with having all thumbs, the pen allows me to select the small tabs and icons on the non-mobile friendly pages without missing.
Down time, I am still on it, as we all are, but since I am on the road I will stream shows, videos, and training videos and it never slows this down. Pausing a video to take a call doesnt cause any crashes.
Lastly, with extreme use, my battery lasts all day. Every day. Wireless charging makes it easy to out it on the charger every night.
S25 Ultra. You won't be disappointed.
Screen size was key as some of the things I need to see are web pages not optimized for mobile devices, but I didn't want to go to a fold. Not until I know the quality of there. This is still close enough to a standard phone size with the ability to still see what I need to see.
The S Pen is perfect for taking quick notes without having to keep a notebook (which I still do anyway) and when partnered with Notes, I can find my screen off memos right away. More importantly, with having all thumbs, the pen allows me to select the small tabs and icons on the non-mobile friendly pages without missing.
Down time, I am still on it, as we all are, but since I am on the road I will stream shows, videos, and training videos and it never slows this down. Pausing a video to take a call doesnt cause any crashes.
Lastly, with extreme use, my battery lasts all day. Every day. Wireless charging makes it easy to out it on the charger every night.
S25 Ultra. You won't be disappointed.
Value
5
Written by a customer while visiting Samsung US