Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(22,309 Reviews)
Open Ratings Snapshot
Rating breakdown 22,309 reviews
5 Stars
19,137
4 Stars
2,437
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The Best Smartphone Experience I’ve Ever Had – S25
on September 15, 2025
Posted by: BeePee
[This review was collected as part of a promotion.] The S25 Ultra is hands down the best phone I’ve ever owned. I can’t put it down! The screen is absolutely stunning — bright, sharp, and easily the best I’ve seen on a phone, making movies, streaming, and gaming feel like a premium experience everywhere I go. Galaxy AI takes things even further, from smart photo editing to real-time translations and productivity tools that make work and communication effortless. I use it daily for everything — streaming shows, gaming on the go, catching sports highlights, and handling work tasks — and it never slows down. The camera is incredible, capturing professional-quality shots in any lighting, and the battery easily lasts me through a full day of heavy use. What impresses me most is how seamlessly the S25 Ultra fits into my life. Whether I’m relaxing, working, or staying connected with friends and family, it does it all flawlessly. The S25 Ultra with Galaxy AI isn’t just a phone — it’s the best all-around device I’ve ever used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality Phone
on September 15, 2025
Posted by: Humberto
[This review was collected as part of a promotion.] Galaxy Ai is awesome use it everyday and the speed of the responses are quick overall im in love with my 25 ultra from work and to everyday use it makes my life way easier knowing I can rely on my phone to get all my tasks done
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product!
on September 15, 2025
Posted by: GalaxyloverSinceTheFirst
[This review was collected as part of a promotion.] This model is a BEAST but paired with Galaxy AI you can do unthinkable things with photos, videos, etc. I also download ChatGPT and related apps. Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with great features and very easy to u
on September 15, 2025
Posted by: Lovetoshop2293
[This review was collected as part of a promotion.] It helps me with daily tasks reminders and daily life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera and phone function
on September 15, 2025
Posted by: Jujubees
[This review was collected as part of a promotion.] The camera function seems to amaze me with every new one that comes out... very fast as for clicking on apps and how fast they open and work and Galaxy AI can help with many tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so OP with alot of features
on September 15, 2025
Posted by: Kenidude
[This review was collected as part of a promotion.] Galaxy AI is so quick and a great tool to help you with just about anything, from object erasing in photos to helping you plan your week and month in the planner.
The photos are fantastic with the camera with different setting controls and also for the quick occasional selfie.
The battery life is top tier when it comes to mobile phones as well. If you use the battery saving function, expect a whole day and then some for the next day as well.
This phone isnt that heavy neither which makes me happy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's okay. Does the job I need.
on September 15, 2025
Posted by: Andik1262
[This review was collected as part of a promotion.] It's an okay phone. It does the job I need. I like Galaxy AI on it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 ultra? I LOVE IT!
on September 15, 2025
Posted by: Lauruthil
[This review was collected as part of a promotion.] I absolutely love my phone. Galaxy AI is awesome for photo touch up.
I went to a concert and my videos and photos were amazing compared to my partner's.
A great phone, and I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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