Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,358 Reviews)
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Lightweight with an visually astonishing display
on August 25, 2025
Posted by: Freddyfoxx12
[This review was collected as part of a promotion.] I was skeptical about upgrading from my galaxy note 20 ultra because it is still a workhorse.
However, the Samsung S25 Ultra with Galaxy AI is really awesome. The display is beautiful. The brightness and the colors and blacks are incredible.
The battery life on this device is remarkable. I can get almost 2 days of medium usage on wifi and cellular data. I am so used to charging my device daily, but sometimes I throw the device on the charger and its only at 83% after a full day of usage.
The camera is decent; but I have a really powerful mirrorless camera, so I find myself getting frustrated with the noise of this mobile camera and digital zoom.
I also want Samsung to fix the app drawer function for alphabetical order to have option to be horizontal scrolling. The vertical scrolling on the latest UI is very annoying.
Overall, I love the device and its fast processing power and remarkable battery life. I want to use the Galaxy AI pro, but im afraid I'd forget about the price change at the end of the promotion.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Freddyfoxx12, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overaell pleased with the usage and capabilities of your device. We have provided links to the complete manual for your device to help you best align the settings to your preferences including your home screen and overall usage, and also to the Samsung Support Team to offer assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera and Photos
on August 26, 2025
Posted by: Ark1132
[This review was collected as part of a promotion.] I use my phone to take pictures and with the new camera that the s25 ultra has are amazing. And using the AI Galaxy and improving the pictures quality and colors also another way I use it to remove items out of the photo. With Samsung S25 Ultra and new Galaxy AI it really help with my photography. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Keith W
from Kansas City, Missouri
Expertise:Expert
Verified Purchase:Yes
Love it! Camera, processor, screen size, and overall feel of the phone is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angela
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Phone is great and available when my service provider was back ordered
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Need nearby service center for any issues.
on August 26, 2025
Posted by: Mizboy
[This review was collected as part of a promotion.] Circle to search I like in every picture of person and product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Phone
on August 27, 2025
Posted by: Kat254
[This review was collected as part of a promotion.] Toggling between apps is super quick and seamless. Getting access to your phone's features is simplified in your settings. Love the violet color. Best phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top tier of its class. Galaxy AI is the best
on August 27, 2025
Posted by: NeoMink420
[This review was collected as part of a promotion.] Best phone I've ever had, everything about the Galaxy AI is phenomenal the s25 ultra is definitely the only way anyone should go. I've recommended the S25 Ultra to my family and they will be getting a whole round of Galaxy AI S25 Ultra phones.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nelly B
from Las Vegas NV
Verified Purchase:Yes
Loving my new phone I love the color as well but i wish yall had more different colors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US