Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,747 Reviews)
Rating breakdown 23,747 reviews
5 Stars
20,374
4 Stars
2,610
3 Stars
450
2 Stars
143
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Slick and beautiful!
on June 18, 2025
Posted by: crazy2bwacky
[This review was collected as part of a promotion.] Such a nice design and it works great in my Samsung ecosystem. Beautiful display and easy-to-use UI. I had left Samsung before because there was too much bloatware, and it would annoy me, but now it's way better, a very smooth Android experience, and if I don't like a feature, I can turn it off.
My favorite feature is creating AI stickers...lol
My favorite feature is creating AI stickers...lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 18, 2025
Posted by: ram8008
[This review was collected as part of a promotion.] I have been using Samsung Galaxy for over a decade, and by far this is the best one , no glitches, seamless and never freeze I work as Uber driver and use my phone for over 10 hours every day and never have a problem.AI is the best thing that the mankind discovered, it help with any thing you looking for and you need info about it , vedio watching gorgeous and never freeze, hd quality, gaming also beautiful,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on June 18, 2025
Posted by: MidwestBest66
[This review was collected as part of a promotion.] The AI is wonderful on my S25 Ultra. THE only negative I have to say about the phone is the weight of the phone is too heavy
Prefer one much lighter.
Prefer one much lighter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is simply amazing
on June 18, 2025
Posted by: Powerstar
[This review was collected as part of a promotion.] Galaxy AI has been a daily routine in my life and the camera and UI are stunning. The phone performance is so goated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone
on June 18, 2025
Posted by: Robotoeyez
[This review was collected as part of a promotion.] This phone does almost everything I need super fast and responsive. Galaxy AI was the big push for this phone it's alright still could be improved to do more tasks with phone and apps. I do miss my Bluetooth s-pen hence it missing a star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAVE GRAT FEATURES AS 100X ZOOM GOOD
on June 18, 2025
Posted by: thegoatzin22
[This review was collected as part of a promotion.] I USE MY S25 TO SEE VIDEOS TAKE PHOTOS AND STUDY IMFORMATIONS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on June 18, 2025
Posted by: 564231
[This review was collected as part of a promotion.] Great phone and ai is very handy speakers are fabulous and screen is very clear. The camera is incredible and the zoom is unbelievable. Not too heavy or to big to carry in pocket. The processor seems to be fast.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt G
from Stanwood, Washington
Expertise:Intermediate
Verified Purchase:Yes
Not too much difference from my note 20u, wouldn't have replaced it if it wasn't breaking. Slightly better camera, better processor, but next upgrade I don't think I'll be going samsung, since they keep taking away quality of life features even on the ultra, when the ultra is the ultra because it has ALL the bells and whistles. I never use the s-pen anymore because it was best as a Bluetooth camera remote for me(no longer bluetooth) and the micro SD card tray is gone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Matt G, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand wanting to have specific functionality with your device, and we would love to help you maximize your experience. We have provided a link to an article to help you discover the redesigned S Pen features and integrate them in to your usage. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with your camera for distance captures. We have lastly provided a link to the Samsung Support Team to help if you are interested in cloud based storage expansion. This has the added benefit of being able to access your media on any of your Samsung devices in your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US