Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,441 Reviews)
Rating breakdown 20,441 reviews
5 Stars
17,577
4 Stars
2,223
3 Stars
385
2 Stars
117
1 Star
139
87%of customers recommend this product.
(
1,024 out of
1,178)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome phone super fast and takes great pics
on October 15, 2025
Posted by: Jungs86
[This review was collected as part of a promotion.] Ai is smart answers almost everything i ask. Runs smooth and quickly. Beautiful bright screen charges really fast and long lasting battery
Value
5
Written by a customer while visiting Samsung US
Posted by: JCJr222
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
I've been addicted to the Samsung flagship phones since the Note8, which I upgraded to the Note9, Note10+, Note20, S22 Ultra, & S23 Ultra before purchasing my new S25 Ultra. I found that once I became proficient with the S Pen, it was a feature I just couldn't live without. The larger screens on these devices are amazing, especially when utilizing the split screen feature. I highly recommend this product to anyone who enjoys Samsung devices and is looking for an impressive upgrade at a reasonable price point.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ove had since s20 ultra
on October 29, 2025
Posted by: RAGNAR18
[This review was collected as part of a promotion.] It is wonderful to experience the exciting capabilities of the galaxy s25. Its advanced artificial intelligence tools are truly impressive. The seamless integration of these features enhances the user experience significantly. This device offers a remarkable glimpse into the future of mobile technology.
The camera is also amazing with its 100x zoom capabilities. I'm absolutely in love with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on November 14, 2025
Posted by: Hadoosh98
[This review was collected as part of a promotion.] Ai in this phone is the best in market specially when it comes to edit photos and videos , camera is perfect i loved everything about my phone
Value
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Hadoosh98, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are loving the usage of your device for such a range of daily tasks, and that Galaxy AI is only enhancing your experience with your phone further. Please, reach out to us again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Amber
from Washington state
Expertise:Expert
Verified Purchase:Yes
Samsung aways will have mt direct business. Just love how easy and worry free on a new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yass
from Chicago il
Expertise:Intermediate
Verified Purchase:Yes
All features in one. Was not happy with s24 ultra but s25 ultra is super nice, quick, fast comfy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 4, 2026
Hey Yass, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding this device to be fast on the processing and that it feels comfortable in your hand for prolonged usage. We have provided links to resources to help you fully discover the capabilities of your device including Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: George V
from Southampton PA
Expertise:Expert
Verified Purchase:Yes
Love all feathers and screen size, would be noce for it to be a bit bigger
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 23, 2026
Hi there George V, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced capabilities and usage of your device. We know the display size is crucial to some customers, and if you are looking for the largest display size available, the Samsung Galaxy Z Series Fold devices will have the larger display size you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: PWtx
from Texas
Expertise:Expert
Verified Purchase:Yes
Like the phone. Still did not fix problem with Galaxy Watch 8 not logging ALL SLEEP each night.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there PWtx, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We have provided a link to the Samsung Support Team if you are interested in troubleshooting the sleep tracking you mention not operating as expected. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US