Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7 out of 5
4.7
(458 Reviews)
Open Ratings Snapshot
Rating breakdown 458 reviews
5 Stars
380
4 Stars
47
3 Stars
10
2 Stars
13
1 Star
8
94%of customers recommend this product. 
(
311 out of 332
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Customer Rating
5 out of 5
5
So far, so good!
on August 27, 2024
Posted by: Gregg L
from MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this is great! Love the ability to sync with my iPhone too!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
With some effort, it does the job
on September 21, 2024
Posted by: Old computer man
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer was my first attempt to move from Windows 10 to Windows 11. Not too surprising were the big problems getting the computer to connect to my existing WiFi printer. I will admit that I do not know how many more of the setup problems that I experienced are due to Microsoft or Lenovo. They made it very challenging to set the system up to be independently used by more than one person. I can't help but wonder if that isn't intentional to sell more product.
Once I got it set up, it performs about the same as my 4/5 year old ThinkPad X1 (silver) with an i7 processor running Windows 10. I can only guess that Windows 11 requires the extra processor performance and features to support it, compared to Windows 10 (this is not uncommon for Microsoft).
I would recommend this to a friend!
Response from lenovo.comBy Poornima_LenovoCustomer ServiceSeptember 24, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop!
on September 7, 2024
Posted by: Tobymom
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is lightweight, fast and just what I need for my everyday use. I am looking forward to using this computer for a long time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Extremely happy
on July 15, 2024
Posted by: Kim La
from Floral Park, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finally made the switch back to Lenovo for my business. Can't be happier with the performance and reliability. Back in the day I used only IBM. Since then, I've used every major brand. After using my new Lenovo for the past two months, I am definitely never going to be using anything else.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad X1 Carbon Gen 12 Intel 14"
on July 22, 2024
Posted by: Luigi721
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Lenovo ThinkPad X1 Carbon Gen 12 Intel 14" in Eclipse Black with the Classic Black top cover, and I couldn't be happier with my choice.
Firstly, the 14" screen is the perfect size—large enough for comfortable viewing but still compact enough to fit easily into my small backpack or briefcase. This makes it incredibly portable and ideal for both personal and business use. The lightweight design adds to its portability, making it easy to carry around without any hassle.
In terms of performance, this laptop is a powerhouse. It runs all kinds of applications smoothly and efficiently, from basic everyday tasks to more demanding professional software. The speed is impressive, ensuring that I can get my work done quickly and effectively.
The only downside I've noticed is that it isn't a touchscreen. While this isn't a deal-breaker for me, it would have been a nice addition. Because of this, I would rate it 4.5 stars, but I'm still giving it a full 5 stars overall because of its outstanding performance and portability.
Overall, the Lenovo ThinkPad X1 Carbon Gen 12 is a fantastic laptop that I highly recommend for anyone in need of a reliable, fast, and portable device for both personal and business use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lovely laptop
on August 14, 2024
Posted by: anonymous202
from Atlanta, GA
Verified Purchase:Yes
After bad experiences with Dell XPS (needed motherboard replacement after 30 days), HP Spectre (display intermittently turned off), and Dell Latitude (battery bulge and extremely tight USB port), I have finally had a good experience with the Thinkpad X1 Carbon. This laptop has a great display and keyboard, works great, and is generally quiet - and I have sensitive ears. I use it for personal purposes and to play around with Excel sheets (I use Excel a lot for work.)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
A great Computer for all my business needs
on September 25, 2024
Posted by: htmt
from baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great light weight computer that is perfect for travel while offering all the power your need
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Computer
on September 24, 2024
Posted by: ColbyN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer for my needs. Fast, lightweight, premium feel; it has it all.
Written by a customer while visiting lenovo.com
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