Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Saddle
Average customer rating
4.4 out of 5
4.4
(287 Reviews)
Open Ratings Snapshot
Rating breakdown 287 reviews
5 Stars
193
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
11
93%of customers recommend this product. 
(
247 out of 265
)
Best Buy Privacy Policy
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Saddle
Customer Rating
3 out of 5
3
Alright for price
on November 7, 2026
Posted by: Tyler H.
from US, United States
[This review was collected as part of a promotion.] Im about 5’11 and the chair feels too small for me. The leg size is fine and it can go high enough. But all the other features just don't fit. The arm rests are too short, the lumbar support has a max height that isn't enough. I also have a tendency to accidentally move or rotate the arm rests since there isn't a lock for them. Everything else is fine, its plush is comfortable, good looking, easy to install. I feel like this chair has a market audience and im not it.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Firm and Fabulous
on November 3, 2026
Posted by: Crystal G.
from US, United States
[This review was collected as part of a promotion.] This chair is amazing. Much better than my Herman Miller - the lumbar support alone is reason enough to buy it!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
New Home Office Desk Chair
on November 1, 2026
Posted by: Wade S.
from US, United States
[This review was collected as part of a promotion.] I like the comfort and look of the Ergonomic Chair Pro.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Comfortable chair
on October 31, 2026
Posted by: Karen P.
from US, United States
[This review was collected as part of a promotion.] This chair is very comfortable and stylish. I’m so happy to have a chair that fits me well and alleviates my hip pain from sitting.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Desk chair for my home office
on October 30, 2026
Posted by: Erica H.
from US, United States
[This review was collected as part of a promotion.] I've enjoyed my new Ergonomic Chair Pro, and as a writer who spends a lot of time contemplating the monitor, it is comfortable, accommodating to a variety of postures, and I have even been known to relinquish it for the occasional visitor. with thanks from a satisfied customer,Erica
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Ergo Chair Pro
on October 29, 2026
Posted by: Kimberly P.
from US, United States
[This review was collected as part of a promotion.] The Ergo Chair Pro's lumbar support is terrific. However, the chair did not move high enough for my desk, so I had to order the tall cylinder. Adding a foot ring to the bottom of the chair would be terrific, as well as having the option to flip the arms up so they are completely out of the way.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Comfortable, looks great
on October 24, 2026
Posted by: Bill P.
from US, United States
[This review was collected as part of a promotion.] Easy to setup, arrived quickly, and most importantly it is very comfortable. This is the first “real” office chair I have purchased, and I’m thrilled with it.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
No more slouching!
on October 23, 2026
Posted by: Lisa S.
from US, United States
I splurged on this chair to celebrate my new job and treat myself to a home office upgrade - after 8 years of being in the same big and bulky chair office chair. Recognizing now just how important a good ergonomic chair is to relieve neck and spine pain and protect posture. It’s been 6 weeks now- and I notice a huge improvement in how I feel by the end of the day.
I would recommend this to a friend!
Written by a customer while visiting Branch
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