Customer reviews from Samsung US
Samsung - Rugged Protective Cover for Galaxy S21 Ultra | Color: - Black
Average customer rating
3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
6
4 Stars
4
3 Stars
1
2 Stars
7
1 Star
5
36%of customers recommend this product.
(
8 out of
22)
Customer Reviews for Samsung - Rugged Protective Cover for Galaxy S21 Ultra | Color: - Black
Customer Rating
5
Battery,speed
on March 13, 2021
Posted by: Eugene
from Nanuet,NY
love the new phone. i am disappointed that the clear cover on the screen started coming off the same day and that samsung has no screen protector that will work presently with the case that has a stylus. i always like to keep whatever i buy looking pristine and that i find them not looking ahead for the consumer. the phone does take hours to reach a full charge on the samsung wireless.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty flimsy
on March 21, 2021
Posted by: Loverlie
i’m not so sure i trust this case to protect my phone as it seems to be built quite flimsily. the two back wings that fold out are just cheap plastic that snap into the body of the case, so they are constantly falling off. therefore, i don’t trust my phone in it.
however, it does fit the phone well and is a nice looking case. that’s the only reason for the two stars instead of one.
however, it does fit the phone well and is a nice looking case. that’s the only reason for the two stars instead of one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 14, 2021
Hello Loverlie, thank you for the feedback. I would feel the same in your position. We would definitely like to look into this matter further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309496
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143309496
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect....
on February 10, 2022
Posted by: Jenny
from woodinville wa
i love the silver one, i just wish the grip was black instead of gray. i also have the black one but its just so shiny that its a fingerprint magnet. maybe a matte black would be nice too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looking for more protection
on May 4, 2022
Posted by: JonnyJonny
had my phone in this case in my front pocket on a amusement park ride, the phone never came out of my pocket but a little pressure from the lap bar rubbing my leg caused the screen to crack and now can't see the lower 3/4 of my screen. had to get a new phone due to high cost of screen replacement. can't access old phone to get data off of it either. other than that the case is too slick and easy to slip out of hands. my friends phone slipped out of his hands and fell about two feet and hit the edge just right and screen did the same thing went black, gave two stars only because i have dropped a couple times and it landed good with no damage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Tough phone
on December 25, 2022
Posted by: Bo Bo
from New Hampshire, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had phone foe over 2 years and I've put it through a lot of extreme temperature changes from -40°f to +108°f. Several drops & falls. Other than changing the screen protector once ;
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best case for the phone in the world
on November 25, 2023
Posted by: AbuHOoR
Expertise:Expert
Best case for the phone in the world
We need same case and colour for new device like s24 ultra of fold or flip
We need same case and colour for new device like s24 ultra of fold or flip
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
trash quality
on December 18, 2023
Posted by: MoeA
from Fairfax, VA
Expertise:Intermediate
that plastic hinge for the prop thingy broke and they dont even replace it for you which is pathetic
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US