Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,185 Reviews)
Rating breakdown 4,185 reviews
5 Stars
3,495
4 Stars
553
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Love my s25
on March 15, 2026
Posted by: Steven22
[This review was collected as part of a promotion.] I love my Galaxy s25, amazingly fast AI. I have had this phone for going on 4 years now. Still works as great as a day I bought it. I love galaxy products, so much better than their other So called competition, i'm pretty sure you know who I mean..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many features!
on March 15, 2026
Posted by: NapalmBetty
[This review was collected as part of a promotion.] I use my Galaxy for everything, from home to work and back. The improvements in my life as a result of the things I'm able to do with all the features and Galaxy AI is staggering. I'm so happy I finally upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great experience with the product
on March 16, 2026
Posted by: CharlieMac
[This review was collected as part of a promotion.] Samsung hit the nail on the head with this one yall!! Sleek profile, amazing camera quality, user friendly, just to add icing to the cake the "galaxy ai" feature is phenomenal and extremely useful. Highly recommend. Keep up the good work guys and gals!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on March 16, 2026
Posted by: Jamsie
[This review was collected as part of a promotion.] This phone does everything I need it to do. I love Galaxy AI, I use it all the time! It's the perfect size. Feels great in my hand. Takes great pics and videos too!
Thinking about the S26!
Thinking about the S26!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 16, 2026
Posted by: SissyCat1324
[This review was collected as part of a promotion.] The features on this phone like Galaxy AI, camara, Gemini and all the other stuff are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect fit for big hands...
on March 16, 2026
Posted by: Emerickw
[This review was collected as part of a promotion.] I normally go with the Flip phones, but they have become to narrow for my large hands. So, I switch to S25+ which was a perfect fit.
Its fast and light. Nice bright screen and colorful. Wish I could enlarge keyboard a little more but I can manage.
Its fast and light. Nice bright screen and colorful. Wish I could enlarge keyboard a little more but I can manage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and features
on March 16, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Great device specs and features. Galaxy AI is useful and the ability to proceed on device is awesome. Waiting to see what comes in the next OS update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as impressive as the newest version
on March 17, 2026
Posted by: Thtvallrybih29
[This review was collected as part of a promotion.] My Bluetooth is very touch n go nk impressed on the lack of accessories that I thought id be getting got switching my services either
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how disappointing it can be when you have a new device that is not meeting your expectations in functionality. Please, check out the article below to help you troubleshoot the Bluetooth connection of your device at your convenience. We also have our team of experts provided below to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US