Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,185 Reviews)
Rating breakdown 4,185 reviews
5 Stars
3,495
4 Stars
553
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Always Reliable
on March 13, 2026
Posted by: Jamunicorn
[This review was collected as part of a promotion.] My phone works great and is always really reliable. Everything works amazing and I look forward to upgrading to another Samsung Galaxy in the future. I am just getting into using the Galaxy AI. Look forward to seeing what it can do for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great phone
on March 13, 2026
Posted by: Superd170
[This review was collected as part of a promotion.] It has ben a great tool for everything I do quick response the galaxy ai is very helpful in info gathering planning days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones never disappoint
on March 13, 2026
Posted by: Socal1217
[This review was collected as part of a promotion.] I have always had a galaxy phone. The s25 is my newest one. And i just love it. Not to mention the AI which has been one of my favorite features to use. I play lots of games on my phone and they run smooth. I use my camera to take before and after pictures of vehicles i detail. Camera is amazing. I will continue to use the galaxy phones for as long as i have a phone line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but camera has issues
on March 13, 2026
Posted by: GALAXYUSER
[This review was collected as part of a promotion.] The phone works well and is fast. But camera keeps crashing and will not stay active. Unless I clear data and then relaunch, i was hoping the latest software update would fix it.But still ongoing issue.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Galaxyuser, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced speed of your device. We have provided a link to an article to help you troubleshoot the camera app not operating as intended on your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Samsung Galaxy S25 with AI .
on March 13, 2026
Posted by: Peterfrt66
[This review was collected as part of a promotion.] I love the new Samsung Galaxy S25. It has a longer battery charge, takes great pictures. The screen in smaller in size and fits in my pocket better. Love the AI technology; I use it daily to find answers to my questions, and even recommends places to eat close by.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on March 13, 2026
Posted by: Lovelife36
[This review was collected as part of a promotion.] I love this phone! So many great features and I love the galaxy AI features! I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More customizable
on March 13, 2026
Posted by: Kingofbeef
[This review was collected as part of a promotion.] I can't make every app have its own sound some of the apps appear that I can't customize the notification sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is such a great phone!
on March 13, 2026
Posted by: SugarLovexo
[This review was collected as part of a promotion.] I am huge into needing a phone for social media and overall daily use. This phone honestly satisfies both parts. Galaxy AI is really fun and helpful to use!!
Value
5
Written by a customer while visiting Samsung US