Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,185 Reviews)
Rating breakdown 4,185 reviews
5 Stars
3,495
4 Stars
553
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Red1414
[This review was collected as part of a promotion.] Overall it is a wonderful phone. It has a lot of great features and the camera quality is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy phones.
on March 13, 2026
Posted by: Brandy
[This review was collected as part of a promotion.] I love the Galaxy phones. They are very easy to use. The camera is immaculate, takes great photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what expected
on March 13, 2026
Posted by: Borichula
[This review was collected as part of a promotion.] I have always had galaxy, phone,watch TV and tablet. But never expected this phone to be smaller and thicker. The glass is poor quality got scratched quickly
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hi there Borichula, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We completely understand how disappointing it is when you have a device that is not meeting your expectations. We do recommend protective cases on all devices to help you prevent damage from accidental bumps and drops. We also have screen protectors available if you are seeking additional protection for your device. We have provided a link to the Samsung Support Team for your convenience if you have questions, or experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Useful and personalization.
on March 13, 2026
Posted by: ThatConnectedMom
[This review was collected as part of a promotion.] My Galaxy S25+ is the third Samsung cellular device I had had in a row. My favorite feature would have to be the customization offered through the Good Lock app.
The camera quality is fairly good, the screen quality is great, and I have yet to have any real complaints.
I am a stay-at-home mom who relies on my cell phone for memory capture, keeping up with a busy schedule thanks to the calender, staying in contact with my daughter's school, and maintaining relationships with the people I love.
I am happy to say that the Galaxay s25+ manages to help me fulfill all of those needs. I would definitely recommend the Galaxy line of cell phones to anyone - especially parents like me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new s25 Plus!
on March 13, 2026
Posted by: GabeHimself
[This review was collected as part of a promotion.] My previous Galaxy Device was an s20 ultra and I have had multiple other Galaxy devices including a s6, s7, Note 3, a note 9, and an s8. Throughout the years I've always upgraded and stuck with Samsung just because the quality and the performance was exceptionally awesome! This past year upgrading from the s20 ultra to the s25 plus was such a significant upgrade when I really didn't think an upgrade was necessary! I use Galaxy AI all of the time to help diagnose devices out of my shop and I use Gemini for everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely fast
on March 13, 2026
Posted by: Zorros15
[This review was collected as part of a promotion.] I have been a Samsung user since the S3 and this phone is definitely the fastest yet. From streaming shows to playing games. My apps all load super fast no buffering. Even when the phone displays 3g signal i am getting fast service. Downloading apps and going through updates has been the easiest thing it seems like a minute at most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartphone!
on March 13, 2026
Posted by: olainez
[This review was collected as part of a promotion.] Galaxy AI
S25+ has been part of my family for over a year now.
Overall, best phone I have ever had. It has helped me a lot with its fantastic Galaxy AI, from just writing a review, or a message, etc.., to tasks that require a robust power.
S25+ with its powerful Snapdragon processor you are capable to do demanding tasks with no issues.
Battery life is good too. A day or two depending on how much you use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great futures easy operations
on March 13, 2026
Posted by: Baducka
[This review was collected as part of a promotion.] When taking pictures very clean and clear plays videos very well
Value
5
Written by a customer while visiting Samsung US