Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,186 Reviews)
Rating breakdown 4,186 reviews
5 Stars
3,495
4 Stars
554
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Posted by: Dan P
Expertise:Intermediate
Verified Purchase:Yes
It's not what I like but what I don't like. The volume and on buttons are on the same side. And I never hit the one I want, because they're so close. If not for this I'd give a 5 star!
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy R&R Team, February 25, 2026
Hey Dan P, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the features and usage of your device. We know it can take time to adjust to differences in the design and layout of your device, and that it can be frustrating as you adjust to these differences. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Nikki H
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. The battery is fantastic and I love the larger screen. I've had several Samsung phones so the other features and usability is what I've come to expect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 2, 2026
Hello Nikki H, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are loving the battery life, display size, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product's good it's been working good 8.5
on March 11, 2026
Posted by: Belleo
[This review was collected as part of a promotion.] Streams very well very clean good gaming play Xbox cloud gaming on here YouTube works very well a lot of features I didn't think worked on here work on here for like my edge lighting routines all that works great overall good product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ power, performance and smart AI
on March 11, 2026
Posted by: MiyerM
[This review was collected as part of a promotion.] The Galaxy S25+ has been one of the best smartphones I have used. From the moment you hold it, the build quality feels premium and the display is incredibly bright and sharp. Everything from scrolling to multitasking feels fast and smooth.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan R
from Cleveland, Ohio
Expertise:Expert
Verified Purchase:Yes
My new S-25+ is much more intuitive and helpful with the smarter AI. I love the larger screen. The camera is awesome! Samsung Galaxy always makes their phones better with every upgrade, while keeping their phones user-friendly and easy to figure out!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Own Personal Galaxy
on March 11, 2026
Posted by: Sushiidude
[This review was collected as part of a promotion.] Samsung has always done an amazing job at helping you make your phone feel like yours, and not another clone. The Galaxy AI now brief is something I also use every day and have apps and customization services on it that I chose. I love opening it and seeing my weather, calendar, sleep, and other events all right there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 11, 2026
Posted by: Tantito
[This review was collected as part of a promotion.] So easy to navigate with AI features love this device they really put a lot of effort in this process
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25+ a step up--again
on March 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Cool phone. I had the 24 and 23 before that. Good little phones. I would highly recommend them.
Value
4
Written by a customer while visiting Samsung US