Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,545
4 Stars
566
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
164 out of
191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
3
Is a good phone but far overpriced
on June 30, 2025
Posted by: Memmnoch
[This review was collected as part of a promotion.] I generally use the phone for social casino streaming music pictures and banking I found this model to be inferior to the s24 as it has serious lag issues I do like the galaxy ai it even said to me I don't appreciate being talked to like that I thought that was quite amusing.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey Memmnoch, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall happy with the usage of your device, and we would love to help you maximize the speed for the best possible experience with your device. We have provided links to a few articles to help you resolve your frustration with the speed at your convenience. We have also shared a link to the full device manual to help you disable any features you are not interested in using, or are not helpful for your needs. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if you continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The screen is so crips
on June 30, 2025
Posted by: Thezapman
[This review was collected as part of a promotion.] The Galaxy AI specifically on the s25 plus and s25 line is way more efficient faster and better on this phone line the screen size is perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and More
on June 30, 2025
Posted by: GalaxyGirl2
[This review was collected as part of a promotion.] My Samsung Galaxy S25+ has great features like an excellent camera; the integrated Samsung Health which can monitor your health in areas like sleep, water intake, and a number of other health related items; and so on. The Galaxy AI is helpful and fun. Apps such as Drawing Assist and AI Select are utilized frequently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 30, 2025
Posted by: Mattg65
[This review was collected as part of a promotion.] Bought this phone about a week ago and love it. Galaxy AI is fun and cool to use. Definitely recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s 25+
on June 30, 2025
Posted by: Gomez1991
[This review was collected as part of a promotion.] As a tech enthusiast, I'm already buzzing with anticipation for the next big thing from the tech giant 📱. The rumors surrounding the upcoming release are incredibly exciting, suggesting major upgrades across the board. I'm particularly interested in the advancements in the camera technology, hoping for even more stunning photo and video capabilities 📸. The prospect of a more powerful processor and extended battery life also has me eager to upgrade my current device. I'm eagerly awaiting the official unveiling and the opportunity to learn more about the innovative features it will offer. #SamsungGalaxyS25 #TechNews #Smartphone #Innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 30, 2025
Posted by: Poolshark
[This review was collected as part of a promotion.] Easy to operate and the new AI has a lot of features to learn from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone!
on June 30, 2025
Posted by: Gypsynurse
[This review was collected as part of a promotion.] I love my new Samsung S25+. This phone is larger than my last galaxy phone but it is lighter. It has everything I need. The processor works super fast and the AI features are fantastic. The camera is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 30, 2025
Posted by: NueKurse
[This review was collected as part of a promotion.] This phone has been amazing for gaming, photos, calls, and everything in between. The galaxy ai has been super helpful eith answers to questions. I made the swap from iphones and I can't see myself swapping back
Value
5
Written by a customer while visiting Samsung US