Customer reviews from Garmin
Garmin - inReach Mini 2 Compact Satellite Communicator 1.3" GPS with Built-In Bluetooth - Black
Average customer rating
4.4
(1,289 Reviews)
Rating breakdown 1,289 reviews
5 Stars
907
4 Stars
186
3 Stars
92
2 Stars
41
1 Star
63
Customer Reviews for Garmin - inReach Mini 2 Compact Satellite Communicator 1.3" GPS with Built-In Bluetooth - Black
Customer Rating
1
Horrible
on January 16, 2023
Posted by: TLEE
So this item only lasted 27 hrs with a full charge very over rated
Response from GarminBy Garmin, Outdoor, January 17, 2023
Thank you for your review and experience with the inReach Mini 2. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Thanks Jenny
Written by a customer while visiting Garmin
Customer Rating
3
Complicated
on January 18, 2023
Posted by: Sessions
This was a gift from family to help them feel more comfortable when we are out of cellular range when hiking and camping.
I'm impressed with its technology.
I'm also still confused on how to truly use it AND how to explain to family how to track us.
In time I guess!!!
I'm impressed with its technology.
I'm also still confused on how to truly use it AND how to explain to family how to track us.
In time I guess!!!
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review and experience with the inReach Mini 2. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Thanks Jenny
Thanks Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Why shouldn't it work
on January 19, 2023
Posted by: Gramps AT21
Honestly I have not had a chance to evaluate it in the field and probably won't for another six weeks but here I was prompted for feedback. This is not my first inreach device. My last one lasted seven years and was used repeatedly on PCT section hikes and in 2021 on a thru-hike of the Appalachian Trail. If it works as well as the one it is replacing I will be very satisfied.
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Great features
on January 20, 2023
Posted by: Riowrangler
I have owned three different InReach devices. This is the best one I have used. Super functional and perfect for when I’m hunting or in a through hike!!!
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
4
Great peace of mind
on January 23, 2023
Posted by: Randy6414
I purchased this because my son was departing on a six week ocean trip, and we wanted a way to keep in touch with him, as well as an extra layer of safety for him while on board. The inReach sends automated track points at intervals preset by us, so we can log in and view his position, and track his progress on his passage. He can also send us preset messages (choosing from three that we predetermined) for free, or he can also type his own custom message or text (that counts against our free monthly alotment.) Further, in an emergency, he can initiate an SOS message anywhere on the globe--real peace of mind. Pros: you're in touch regardless of cell phone service plan or connection; those on land can track the progress and most recent position of those at sea; free check in messages add to peace of mind; custom written text messages are a nice extra feature for two-way communication if needed; you can operate this unit completely separate from a phone--no need to find the phone, etc.; the SOS feature is an extra safety layer on top of an EPIRB, with the added bonus of the ability to communicate two ways with rescuers, via text message. Cons: it takes a little getting used to the interface, both on the inReach device itself, as well as the Garmin Explore app, and the Garmin website; things display differently on the app versus the website; allow a week to use it and get familiar with it--both the device and the app or website for the land-based party--before you go to sea. Lastly, Garmin reduced the availability of custom check in messages in September of 2022, which was unknown to me when I made the purchase and subscribed to the service. An inquiry to Garmin customer service got the me ability to pre-customize my check in messages, so we were able to set up three meaningful messages for my son to choose from, rather than the default "I'm checking in, everything is ok," which gets repetitive and doesn't help as much as it could. After Garmin gave restored that ability, I am very happy with the purchase. More of those customizable preset check in messages would be even better (five? ten?). We will use the device on our boats for sailing and offshore fishing even after my son returns from his six week trip.
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Great Customer Service
on January 25, 2023
Posted by: Rich73
I love it! I will admit that for an older non tech guy, getting it set up and running was not intuitive. But, the fact that I can call and visit with great folks to walk me through it makes it work for me.
It is a great device! Super customer service! I would buy it again.
It is a great device! Super customer service! I would buy it again.
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Security
on January 25, 2023
Posted by: Older and wiser
I bought this because I ski and hike alone or with one other person most of the time. We’re often not in cell service range. It was easy enough to set up and start using. A little pricey but worth it. We’re fit and experienced and hope to only use it to say we’ll be late for supper sometime
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin
Customer Rating
5
safety net
on January 26, 2023
Posted by: elle
I have only used the unit on one trip. There is definitely a learning curve for the communication features. I am basically a luddite, so the operations were not intuitive for me. My family enjoyed the contact and location info.
Response from GarminBy Garmin, Outdoor, January 26, 2023
Thank you for your review. Jenny
Written by a customer while visiting Garmin