Customer reviews from Samsung US
Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(1,031 Reviews)
Rating breakdown 1,031 reviews
5 Stars
952
4 Stars
70
3 Stars
6
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
314 out of
323)
Customer Reviews for Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Best in class
on November 6, 2025
Posted by: Parker
[This review was collected as part of a promotion.] Best in class. SHARP imgaes and overall a beast of a tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Great TV
on November 6, 2025
Posted by: Joemish
[This review was collected as part of a promotion.] This TV is amazing, the clarity, you can walk right up to the screen with no blur, The colors and skin tones are lifelike. I upgrade from my 65" 8K Samsung to this 85" iwish they had a 100" as my game room is 24x24. But this TV at least once a week I look at it and say WoW that picture is amazing. I am super hppy with it and the Q990 soundbar system with it is like being in a theater.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
NOT WORTH THE PRICE!
on November 6, 2025
Posted by: Bryant
The main issue, as many users and reviewers have noted, centers on motion handling. Despite having a 120Hz refresh rate panel and features like "AI Motion Enhancer Pro," the TV suffers from a "decent" at best response time with noticeable blur behind fast-moving objects.
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, November 7, 2025
Bryant,
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture quality
on November 6, 2025
Posted by: TVreviewtwentytwentyfive
[This review was collected as part of a promotion.] Good tv for a good price. Haven't had any issues with it so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality
on November 5, 2025
Posted by: Shookman
[This review was collected as part of a promotion.] This TV has amazing quality. I use it to watch many of my favorite shows and the graphics are amazing it's almost real.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and picture
on November 5, 2025
Posted by: Techfam
[This review was collected as part of a promotion.] This product has been designed to provide a wide variety of quality and motion. I highly recommend this product for awesome picture and quality of sound is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is clear and old. Great features and easy
on November 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the best TV for the money. Been looking for weeks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features.
on November 4, 2025
Posted by: Loveable
[This review was collected as part of a promotion.] I love this TV it shows that pictures the sound is good all around I just love itI love this TV it shows that pictures the sound is good all around I just love it
Value
5
Written by a customer while visiting Samsung US