Customer reviews from Samsung US
Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
482
4 Stars
30
3 Stars
2
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
96 out of
99)
Customer Reviews for Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Nice looking and comfortable
on November 4, 2025
Posted by: Rams88
[This review was collected as part of a promotion.] Its really a good one in away that it looks good and has good resolution making it more comfortabe to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and price.
on December 20, 2025
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Love to shop and spend money on my TV, tablet, and phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Lacks usability and picture quality!
on January 22, 2026
Posted by: AngSam
Picture quality is not as good as I hoped. We expected for this price for it to be better than it is. Also the extra boxes and parts are a problem. I don't like the setup and the picture is not made better because of the extra hardware. We needed a better in home install they didn't know how to set up the TV or even what it needed to work. We are very disappointed in the the product and the in home installation because they couldn't explain how the TV worked or even what codes were needed for the TV.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Samsung Specialist, January 22, 2026
AngSam,
We appreciate your input on the picture quality of Samsung’s QN990F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN990F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The nest product ever
on May 15, 2025
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I use Samsung TV for screening games, movies, and sports.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display is supereb
on May 16, 2025
Posted by: Angrybear47
[This review was collected as part of a promotion.] I would love to share my experience with my Samsung TV it feel amazing
The display is outclass
The display is outclass
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
impressive yet conveniently simple
on May 23, 2025
Posted by: meowwhat
[This review was collected as part of a promotion.] I love this tv I do everything from gaming to work to family time movie nights and not just viewing purposes the sound is amazing and expandable . this is by far in my experience the best tv I have ever seen best of every world sleek sexy bold durable smart simple and priced great. and it's not very heavy at all for a rest easy placement you won't have to build another wall to hold your wall to hold your tv . chance ɓe if I am this impressed then it won't be long and they will be poof gone like .6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
QN990F Samsung Neo QLED 8K TV (2025)
on May 30, 2025
Posted by: YourBoyLaboy
[This review was collected as part of a promotion.] A Vision Beyond Imagination: My Experience with the Samsung QN990F Neo QLED 8K TV (2025)
The moment I powered on the Samsung QN990F Neo QLED 8K TV, I knew I was stepping into the future of home entertainment. This isn't just a television—it's a masterpiece of innovation, artistry, and technological brilliance.
With its ultra-slim Infinity One Design, the QN990F practically disappears into any space, allowing the 8K Quantum Matrix Pro display to become the center of attention. The detail is jaw-dropping—it's as if the screen melts away, and you're transported inside the story. Whether I’m watching nature documentaries, cinematic blockbusters, or even upscaled 4K content, everything looks breathtakingly real.
The AI-powered Neo Quantum Processor 8K is a marvel in itself. It intelligently enhances everything I watch, making even older content look fresh and immersive. Colors are rich, blacks are deep, and the highlights sparkle with intensity—all thanks to the precise control of Quantum Mini LEDs.
Audio? Simply cinematic. The Dolby Atmos with Object Tracking Sound Pro transforms my living room into a full surround-sound theater. I hear the rain fall around me, not just from the TV. When a helicopter flies by on screen, I feel it—above, behind, and bes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and quality of picture is astonishing
on June 6, 2025
Posted by: jaysun
[This review was collected as part of a promotion.] I use mine for multiple purposes from regular TV to gaming a
Value
5
Written by a customer while visiting Samsung US