Customer reviews from Samsung US
Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(1,042 Reviews)
Rating breakdown 1,042 reviews
5 Stars
959
4 Stars
72
3 Stars
6
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
318 out of
327)
Customer Reviews for Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Mr
on May 5, 2026
Posted by: Brendon
from Zimbabwe
[This review was collected as part of a promotion.] Best God it is the best like to hear that I ever used I like people eating and also I also they say is in the quality of I also admire the size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best you can get
on May 5, 2026
Posted by: Powerbvbv
from Virginia
[This review was collected as part of a promotion.] Most crisp and bight TV ever. Easy connectivity, by far the best resolution, great refresh rate with nice contrast vivid colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I've ever owned
on May 4, 2026
Posted by: Teoo
from Seattle, WA
[This review was collected as part of a promotion.] The Samsung QN990F Neo QLED 8K is the absolute pinnacle of home cinema, especially for anyone who appreciates a clean, high-tech setup. The Vision AI is the standout feature, using the NQ8 Gen3 processor to upscale every piece of content into stunning 8K detail. Whether you’re watching old classics or modern 4K streams, the clarity and depth are so immersive it feels like looking through a window rather than at a screen.
What makes it truly special, though, is how well it integrates into a modern living space. The Wireless One Connect system is a dream for minimalism, allowing you to hide all your cables and devices in a cabinet across the room for a perfectly clean wall mount. Combined with the Anti-Reflection matte finish and the lightning-fast 240Hz refresh rate for gaming, it’s a versatile powerhouse that looks as good turned off as it does turned on. I love the contrast and brightness
What makes it truly special, though, is how well it integrates into a modern living space. The Wireless One Connect system is a dream for minimalism, allowing you to hide all your cables and devices in a cabinet across the room for a perfectly clean wall mount. Combined with the Anti-Reflection matte finish and the lightning-fast 240Hz refresh rate for gaming, it’s a versatile powerhouse that looks as good turned off as it does turned on. I love the contrast and brightness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wireless One connect box is it's achiles heel
on May 4, 2026
Posted by: Sanand
from Wa
Avoid buying this tv .
There are two boxes, one wired power for tv
And one wireless peripheral box called the one connect wireless box.
There are two boxes, one wired power for tv
And one wireless peripheral box called the one connect wireless box.
The wireless one connect box is your sound/streaming.
Unfortunately it. Drops connection intermittently leading to poor experience.
I even paired it with a new Samsung 990f sound system hoping it will be more consistent than my 6 yr old bose lifestyle 650.
Imagine you are watching latest movie with friends and suddenly it stops streaming and drops the sound.
Unfortunately it. Drops connection intermittently leading to poor experience.
I even paired it with a new Samsung 990f sound system hoping it will be more consistent than my 6 yr old bose lifestyle 650.
Imagine you are watching latest movie with friends and suddenly it stops streaming and drops the sound.
This is 2026. You can't be failing at connecting peripherals.
The only way this tv makes sense is use the inbuilt app and tv speakers.
There is no way to make the one connect box connect wired to the tv box.
There is no way to make the one connect box connect wired to the tv box.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, May 4, 2026
Sanand,
Thank you for sharing your experience with your QN990F TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Thank you for sharing your experience with your QN990F TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on May 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung is the best the TV works perfectly is very bright and and it's features essential for me .
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on May 3, 2026
Posted by: RandomHero
from California
[This review was collected as part of a promotion.] This tv is insane. The picture resolution , contrast, and brightness is surreal. It's better to watch movies at home than in the theaters. Great refresh rate for ps5 pro gaming. Everything easily connected together all in 1.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Our Samsung 98" TV is Superb!
on May 3, 2026
Posted by: Buddie28
from Schertz, TX
[This review was collected as part of a promotion.] The product is not mine; it's my dad's, and I love it. He has a 98-inch screen, and we feel like we're in a theater. It's wonderful, I don't know how we lived before in those big box TVs, but this one is huge, and I love it, and there's nothing that I would change about it either.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on May 3, 2026
Posted by: Nutmeg
[This review was collected as part of a promotion.] What a beautiful product. I recommend this in every way.
Written by a customer while visiting Samsung US