Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(1,030 Reviews)
Rating breakdown 1,030 reviews
5 Stars
951
4 Stars
70
3 Stars
6
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
314 out of
323)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
QN990F first impressions.
on April 5, 2026
Posted by: DJY1
[This review was collected as part of a promotion.] The bad news: Power supply fan is loud (louder than my HVAC fan) and NEVER turns off, even after the TV has been off overnight (presumably faulty, needing repair).
The good news: Colors are vivid. Bright images.
The good news: Colors are vivid. Bright images.
Response from Samsung USBy Samsung Specialist, April 6, 2026
DJY1,
Thank you for bringing your concerns to our attention. Samsung TVs use high-speed switching circuits and advanced power components that may produce a faint humming sound, especially at certain brightness levels. This is a normal characteristic and not a sign of malfunction.
All of our TVs undergo strict quality control procedures to ensure performance and reliability. Please rest assured - the sound you've described is within expected operational behavior, and your TV is safe to use.
Please make sure Daily Board/Now Brief is disabled, as this uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To disable Daily Board, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Samsung TVs use high-speed switching circuits and advanced power components that may produce a faint humming sound, especially at certain brightness levels. This is a normal characteristic and not a sign of malfunction.
All of our TVs undergo strict quality control procedures to ensure performance and reliability. Please rest assured - the sound you've described is within expected operational behavior, and your TV is safe to use.
Please make sure Daily Board/Now Brief is disabled, as this uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To disable Daily Board, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen
on April 5, 2026
Posted by: Coryander
from San jose, ca
[This review was collected as part of a promotion.] Wow what a screen and the colors, amazing smart tv, bright, wifi, refreshing and lot
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality. Amazing affects!
on April 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My sister has this TV and let me tell you it is amazing!!
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on April 4, 2026
Posted by: Secret
[This review was collected as part of a promotion.] It's very helpful And displays just a great picture and features.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on April 3, 2026
Posted by: Shakur75
[This review was collected as part of a promotion.] The Samsung TV has great pixels and audio sounds really good
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on April 1, 2026
Posted by: BNVUSLUV
[This review was collected as part of a promotion.] This TV is amazing. We always try to focus on making sure that the picture is bright enough for our living room, and it has not disappointed us! The picture is clear and sharp, and with the surround sound, it's like you're right there. Our previous Samsung, while a great TV, seemed to get darker at certain times of the day, making it extremely difficult to see the picture, but we've had zero issues with the sun/lighting in the room interfering with the contrast of the picture. ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 1, 2026
Posted by: Allmight
[This review was collected as part of a promotion.] Pure crisp, visual and sound it makes for a wonderful visual
And sound experience.
And sound experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv is dope
on March 31, 2026
Posted by: Akib
[This review was collected as part of a promotion.] Best Tv in the market. Too good and smooth also the quality is superrrr!!!
Written by a customer while visiting Samsung US