Customer reviews from Samsung US
Samsung - 85 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
89
4 Stars
9
3 Stars
6
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great picture, easy to navigate!
on August 19, 2025
Posted by: Bob5789
[This review was collected as part of a promotion.] This TV is amazing! Our family enjoys it very much!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has sharp picture quality
on November 28, 2025
Posted by: RajuBR
[This review was collected as part of a promotion.] The picture quality is nice. The colors are accurate. The h d r content is looking awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great tv but poor navigation set up
on May 21, 2025
Posted by: Phillip88
[This review was collected as part of a promotion.] Tv is amazing and clear when it comes to the display. The Os is great. Where it falls short is the solar remote. Love it charges. But no input selection button is a big henderance. Also when trying to navigate channels there is no easy way to get the guide to come up.
Value
3
Response from Samsung USBy Samsung Specialist, May 22, 2025
Phillip88,
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 29, 2025
Posted by: Peachfuzz555
[This review was collected as part of a promotion.] Been watching for sports. Love the 4K to pic up the details and colors really pop!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No one. Connect
on April 22, 2025
Posted by: Mike Samsung shopper
I bought this to replace an existing Samsung tv it had the one connect feature.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
Response from Samsung USBy Samsung Specialist, April 23, 2025
Hi Mike Samsung shopper,
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on November 24, 2025
Posted by: Allizkari
[This review was collected as part of a promotion.] Cool design, nice picture quality, easy to assembled.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture I've seen love it
on April 4, 2025
Posted by: Jeffmfr
[This review was collected as part of a promotion.] I use it for games movies TV news you name it. I have no complaints in so happy with the cute it makes me happy to cone home to watch tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it no problems
on May 13, 2025
Posted by: Glory2godtv
[This review was collected as part of a promotion.] Great price i use for gaming i love my Samsung TVS. I love my Samsung phones my tablets. I love them all except for the sound bars. Do a little bit more working on it? There kinda poopie
Value
5
Written by a customer while visiting Samsung US