Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
101
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
The Best TV Ever!
on October 14, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] We use our tv daily for local news, streaming movies, etc. the picture is very clear - as good or better than the previous Samsung tv we had. But when it is not in use, it is the prettiest thing in the room!! No more black hole! The ability to see beautiful artwork everyday is amazing! It is our favorite tv ever! Totally worth the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG is the BENCHMARK in the industry
on November 6, 2025
Posted by: SLICKVICKTVNUTGUY
[This review was collected as part of a promotion.] QUALITY and innovation are why I continue to purchase SAMSUNG products- never disappointed in choosing the flagship product, they are the standard in the industry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on November 20, 2025
Posted by: AndiHolley
[This review was collected as part of a promotion.] This is my first Frame TV and I’ve been really enjoying it so far. The picture is really great and we love the art feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame Pro 2025
on April 24, 2025
Posted by: TECHNOLOGYFORDUMMIES
[This review was collected as part of a promotion.] The Frame Pro is incredible !!
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"For 33 years, my living room has remained a formal space—never once did I consider adding a TV. Yet, for years, my grown children have turned down my invitations, insisting, 'No big screen TV? No sports events? Then count us out!'"
"The 65-inch Frame Pro has completely transformed my home entertainment experience—its technology is truly remarkable. The Frame Pro 2025 delivers bright, vivid digital art, seamlessly transitioning into a stunning TV with movie-theater quality visuals. The Easy-Connect wireless box was up and running within minutes, making setup effortless.
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
We’re loving everything from local TV and movies to baseball and the NBA playoffs—and we can’t wait for football season!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is spectacular! Love the look!
on June 20, 2025
Posted by: Browntruck
[This review was collected as part of a promotion.] We mounted this Frame TV above our primary bedroom dresser, and it masquerades as a beautiful work of art when we're not watching tv.
Streaming works extremely well, too.
Streaming works extremely well, too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The art options look great. Locks up
on July 5, 2025
Posted by: Hawkeye
[This review was collected as part of a promotion.] We have two frame Pro tvs in adjoining rooms. We mostly use the Frame TV to display artwork.
Unfortunately when we try to switch to TV watching the TV appears to be buffering a lot and even locks up. If I unplug the TV and the one box and plug it back in it works properly. Unfortunately I have to do this at least one a week. This is unacceptable.
The picture is great but the locking up needs to be fixed.
Value
1
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hawkeye,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Please also keep in mind that the Wireless One Connect Box should be placed in the same room as the TV (10m range). The wireless connection between the TV and WOCB may also be affected by the surrounding environment, may not connect when enclosed or blocked by metal (e.g., from inside a metal cabinet) or by other physical objects such as walls.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Please also keep in mind that the Wireless One Connect Box should be placed in the same room as the TV (10m range). The wireless connection between the TV and WOCB may also be affected by the surrounding environment, may not connect when enclosed or blocked by metal (e.g., from inside a metal cabinet) or by other physical objects such as walls.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on August 20, 2025
Posted by: PenguinOnTV
[This review was collected as part of a promotion.] We wanted a TV that could blend in with our other art and decor. The Frame Pro does just that while also having a great picture when we watch TV and movies. We also wanted a TV with minimal or no wires showing. The One Connect box can be powered in a location near the TV but does not require a direct cable connection. This gives several options to for placement that work well for our space.
The Frame Pro's art features, picture and design are a perfect fit for our living room.
The Frame Pro's art features, picture and design are a perfect fit for our living room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great Picture But Several Problems
on August 21, 2025
Posted by: Crooked
[This review was collected as part of a promotion.] I had difficulty getting the Firestick TV to work through the Pro Box. Also, I paid to have the TV mounted. I don’t think the two individuals sent were capable of doing the job. They could not center the TV over my mantle and hung it slightly crooked. I will have to pay again to get it corrected.
Value
1
Response from Samsung USBy Samsung Specialist, August 21, 2025
Hello Crooked,
We’re sorry to hear of your user and installation experiences. If you purchased your Frame Pro through a retailer, we recommend contacting them directly for assistance in correcting this.
If you purchased directly from Samsung.com, our Support Team is ready to help. You can give us a call at 1-800-SAMSUNG (available daily from 8 AM – 12 AM EST) or connect with a Live Chat agent through the Support link on Samsung.com. You’ll also find helpful guides, warranty information, and service scheduling options there to make the process smoother.
~ Samsung Specialist
We’re sorry to hear of your user and installation experiences. If you purchased your Frame Pro through a retailer, we recommend contacting them directly for assistance in correcting this.
If you purchased directly from Samsung.com, our Support Team is ready to help. You can give us a call at 1-800-SAMSUNG (available daily from 8 AM – 12 AM EST) or connect with a Live Chat agent through the Support link on Samsung.com. You’ll also find helpful guides, warranty information, and service scheduling options there to make the process smoother.
~ Samsung Specialist
Written by a customer while visiting Samsung US