Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
101
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Awesome product
on December 7, 2025
Posted by: Darby2025
[This review was collected as part of a promotion.] Awesome product. I would recommend this product to anyone. It is very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Frame TV Pro 65" - Pretty Good So Far
on April 28, 2025
Posted by: JMS7
from Los Angeles, CA
We've had this TV for a little over two weeks at the time of writing this review. For the casual watcher, the television looks and sounds great. We've had zero issues with the wireless OneConnect box (it is located inside our wooden media console directly beneath the TV). My only complaint is we've had a few issues with the TV's user interface (which is directly on the TV's software, not the OneConnect box) either freezing up or completely crashing. To fix, we've had to unplug the TV for a few seconds and plug it in again. Not incredibly annoying, but worrisome that we've had to do it twice in two weeks.
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 28, 2025
Hi JMS7,
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your Frame Pro TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love it the best t v ever
on July 28, 2025
Posted by: Bigdog
[This review was collected as part of a promotion.] I watch Netflix on it. It's the best ever. You can do anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV and it doesnt look out of place when it
on November 11, 2025
Posted by: EgyptianIT
[This review was collected as part of a promotion.] I bought this for a conference room at my job and everyone loves it. When they are using it it for meetings or presentations, it looks great. The best part is if your in the room and your not using the TV it just looks like a good digital picture frame. Sometime I forgot its a TV when I walk past the room
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 22, 2025
Posted by: Janezzzy
[This review was collected as part of a promotion.] I love my new TV, great audio, visuals and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Super Stylish
on June 1, 2025
Posted by: amzzz8
[This review was collected as part of a promotion.] I really luke how this product resembles a frame I can have it set to a picture and it'll blend into my home decor. For the longest time I oppted out on having a TV because it didnt go with my homes decor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Why no signal over cable?
on September 2, 2025
Posted by: Frado
Image quality so much better than older frame TV. I was prepared for some tradeoffs (compared to my OLED), but not having a way to hardwire the One Connect box with a cable is not acceptable. I mean we already need to run wire for power, so why not run the signal? Some people want the box across the room, I get it. But those that just want the best connection possible and not deal with frequent signal loss should have the option like the older model.
Response from Samsung USBy Samsung Specialist, September 2, 2025
Hi Frado, Thanks for your review, and we're sorry for the confusion. If you'd like a wired One Connect Box connection, please note that this is available with our Frame (LS03FA) Series. You can find it here: https://www.samsung.com/us/lifestyle-tvs/the-frame/65-inch-the-frame-qled-4k-tv-ls03fa-sku-qn65ls03fafxza/
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love the non-glare, sharp picture & art display
on September 20, 2025
Posted by: AlsTippy
[This review was collected as part of a promotion.] We purchased the TV because it is non-glare, we have a lot of lights and sun in our home. This TV did Not disappoint.
Now that we have it our favorite feature is the Art display. I can’t say enough about how wonderful it is to have famous art displayed on our wall. We also display our on photos and art creations. When friends come over, my husband spends time showing all the art that is available.
We highly recommend this TV for its features and sharp picture quality.
Value
5
Written by a customer while visiting Samsung US