Customer reviews from Samsung US
Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.7
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
101
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
5
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - 85 Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
Beautiful TV, but there are some conectivity issue
on January 20, 2026
Posted by: Moose
The Samsung Frame TV lives up to its name—it's absolutely beautiful. When it's off, it looks like a piece of art on the wall, and the picture quality when it's on is excellent. The design alone makes it a standout in any living room.
However, there are some significant drawbacks that potential buyers should know about. The biggest issue for me has been connectivity, particularly with Bose speakers. I paired it with a Bose Soundbar 900, and every single time I turn the TV off, the soundbar loses its connection. The only reliable fix is to unplug and replug the One Connect box, which is incredibly inconvenient and breaks the seamless experience you'd expect from a premium TV.
Additionally, the app selection feels limited. Basic apps are there, but several that should be standard (like HDHomeRun for over-the-air DVR integration) are missing entirely, forcing workarounds or alternative devices.
Overall, if aesthetics are your top priority and you're not relying on specific third-party audio setups or niche apps, this TV is worth considering. But for a trouble-free smart TV experience, these persistent issues make it hard to recommend without reservations. Samsung could fix a lot of this with firmware updates, but as it stands, it's a mixed bag.
However, there are some significant drawbacks that potential buyers should know about. The biggest issue for me has been connectivity, particularly with Bose speakers. I paired it with a Bose Soundbar 900, and every single time I turn the TV off, the soundbar loses its connection. The only reliable fix is to unplug and replug the One Connect box, which is incredibly inconvenient and breaks the seamless experience you'd expect from a premium TV.
Additionally, the app selection feels limited. Basic apps are there, but several that should be standard (like HDHomeRun for over-the-air DVR integration) are missing entirely, forcing workarounds or alternative devices.
Overall, if aesthetics are your top priority and you're not relying on specific third-party audio setups or niche apps, this TV is worth considering. But for a trouble-free smart TV experience, these persistent issues make it hard to recommend without reservations. Samsung could fix a lot of this with firmware updates, but as it stands, it's a mixed bag.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, January 20, 2026
Hi Moose,
Thank you for sharing your review. We’d be happy to help troubleshoot the Bose connectivity issue, but we’ll need a bit more information about your setup (such as input type and how everything is connected) to provide the most accurate assistance.
At your earliest convenience, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your review. We’d be happy to help troubleshoot the Bose connectivity issue, but we’ll need a bit more information about your setup (such as input type and how everything is connected) to provide the most accurate assistance.
At your earliest convenience, please give us a call at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on August 19, 2025
Posted by: Georgie
[This review was collected as part of a promotion.] Great looking tv above our mantel along with ultra slim soundbar. Perfect combination for awesome picture and sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pro is a great pick!
on September 20, 2025
Posted by: OLarryE
[This review was collected as part of a promotion.] I’ve been looking at “The Frame” for many years and finally decided to get it when the ‘25 Pro version was released. The wireless connect hub is a very simple and easy way to connect my external devices to the TV without dealing with any hard connections to the TV.
The picture quality is the best I’ve seen. The Samsung Hub makes navigation simple and intuitive.
The Art mode transforms the TV into a large display of artwork that’s well blended into the home. This keeps the TV from being a lifeless, unsightly black hole on the wall when you just want a living room without the TV running.
The remote is very simple and easy to navigate the technology in the TV.
Overall, I’m happy to report that I’m glad to finally get the the frame.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I’ve ever owned
on May 14, 2025
Posted by: KMoney
from North Carolina
This tv is fire. I got the 85’. I love it so much. It’s so clear and thin and has a mic. It’s sick. Can the artwork burn my screen? I’m scared to put the artwork on. I’m guessing it’s safe, but I need to know for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, May 14, 2025
KMoney,
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Thank you for your review. The Frame TV is designed to withstand prolong display of art and photos and are not prone to screen burn out issues as other TVs. Motion sensors are embedded to display photos only when it detects someone in the room, otherwise the TV will move to standby mode.
If you have more questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame Pro Works even Better than expected
on August 21, 2025
Posted by: gris777
[This review was collected as part of a promotion.] The Frame Pro TV delivered perfectly on its intended use. We display Art from the Art store when not being used for TV and it’s amazing. Currently we have an art work from the Master, Picasso. Have used many of the features from BlueTooth to Apple IPhone Mirroring to the Smart features and all are excellent. This is a fantastic product and very simple to install or have the Pros do it for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Blend of Art and Entertainment
on September 5, 2025
Posted by: Flyer2004
[This review was collected as part of a promotion.] recently upgraded to the 2025 Samsung Frame TV, and it’s honestly the best purchase I’ve made for my home in years. The moment it was mounted on the wall, it completely transformed my living room. When it’s off, it looks exactly like a piece of framed artwork—sleek, flush against the wall, and elegant. Guests often don’t even realize it’s a TV until I turn it on, which always sparks a “wow” moment.
Picture quality is outstanding. The 4K QLED panel with the new AI processor makes everything—from movies to sports—look crisp and vibrant. Colors are rich, blacks are deep, and motion feels smooth, especially with the higher refresh rate. I also love the Art Mode; I’ve been rotating between famous artworks and some of my own family photos, and it genuinely feels like I’ve added a gallery to my home.
The smart features are very convenient. Streaming apps load quickly, the Art Store has a huge collection of options, and the integration with my Samsung phone makes setup and daily use effortless. I also appreciate the improved cable management—the One Connect box keeps everything clean and clutter-free.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing look when hung on the wall.
on October 27, 2025
Posted by: YutYut
[This review was collected as part of a promotion.] I am so happy with this TV and hope to get another one soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life like tv
on November 2, 2025
Posted by: Tinydancer
[This review was collected as part of a promotion.] This TV is incredible and makes you feel like you are right there in real life! Crystal clear imaging, sleek design, lightweight. Perfect tv all around!
Value
5
Written by a customer while visiting Samsung US