Customer reviews from simpli-home.com
Simpli Home - Chase Low Bookcase - Rustic Natural Aged Brown
Average customer rating
5
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Simpli Home - Chase Low Bookcase - Rustic Natural Aged Brown
Posted by: Bethany
from Portsmouth, RI
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
I bought the Chase Low Bookcase. The bookcase arrived very well packaged and was not damaged. Instructions were easy to follow and extra hardware was included which came in handy because I broke one of the cam locks.
The bookcase looks sturdy and good quality. The feet have adjustable screws for unlevel floors. The drawers have metal slides and open and close smoothly. We chose not to install the optional back panel and it looks great! During assembly I found one of the pieces had a factory defect which rendered it unable to be assembled in that state. I contacted Simpli Home to ask for a replacement part. They did not have the part in stock but offered to come up with a resolution. Ultimately, the issue was resolved, the bookcase completed, and I was compensated for the inconvenience. They were very polite and professional.
The bookcase looks sturdy and good quality. The feet have adjustable screws for unlevel floors. The drawers have metal slides and open and close smoothly. We chose not to install the optional back panel and it looks great! During assembly I found one of the pieces had a factory defect which rendered it unable to be assembled in that state. I contacted Simpli Home to ask for a replacement part. They did not have the part in stock but offered to come up with a resolution. Ultimately, the issue was resolved, the bookcase completed, and I was compensated for the inconvenience. They were very polite and professional.
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, Simpli Home, November 28, 2022
Dear Customer,
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Also, did you hear about our Simpli Rewards Program for more offers?
Regards
Simpli Home
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Also, did you hear about our Simpli Rewards Program for more offers?
Regards
Simpli Home
Written by a customer while visiting simpli-home.com
Customer Rating
5
Great Bookcase and High Quality Experience Overall
on January 6, 2023
Posted by: Kate
from Utah, USA
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
I've been searching for some time for a new console for my office. I have size limitations that had made the search a bit challenging. When I first saw the Chase Low Bookcase, I was sold by the look of this bookshelf and crossed my fingers for the size. As luck would have it, it DID fit within my size limits! Most of what I'd found prior to this were either the look I was going for or the size I needed, but nothing was both the look and the size. Then I found the Chase Low Bookcase and it was both the right size and the right look. What a find! As for the bookcase itself, nothing is perfect, but the pros definitely outweigh the cons for me. Cons: 1) the drawer bottoms seem like they could be sturdier, but that's an easy fix IF it turns out I need something different in the future. 2) when I was unpackaging the pieces, some of the finishing seemed uneven or a little rough around the edges BUT as it turns out, none of the things I saw that raised an eyebrow are visible on the finished unit. The things I saw say that this is made by human intervention, and not just pumped off an assembly line, which makes me happy. 3) Some of the spots hardware needed to go are awkward to get to, but as a result, they're generally not visible once the unit is assembled, so it's worth it. Just give yourself some time to assemble it and know there might be an odd angle or two when inserting some hardware. PROS: There are almost too many to list, so I'll list the pros of this piece as compared to other furniture I've assembled in the past. I was genuinely pleased with the quality of the whole purchase, from the ease of the website, accuracy of shipping messages, delivery speed (even during our holiday season), the well done instruction manual, the orderliness of the extra hardware, the quality of the wood, the packaging to prevent damage... it was all thoughtfully done and of high quality. The price was great. The unit feels sturdy once assembled. The wood is beautiful and complements the design making for an attractive piece. I don't enjoy assembling furniture and am not great at it, but with their instructions, I was able to assemble it correctly the FIRST time! That's huge for me. Everything was well packed and great care taken to prevent damage in shipping. It was packaged in an orderly manner which helped me stay organized, and when combined with the thorough instructions... I never even considered walking away and begging someone else to finish assembling it for me! If I can assemble this piece, you can assemble it too! I chose to leave the back panel off the top half of the unit. My office is kind of dark and leaving the back panel off will keep some extra light in the room. So glad the panel comes in two pieces, allowing for the top to be used or not. Those details are so important! Thanks for thinking of them! Great purchase. 5 stars!
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, Simpli Home, January 19, 2023
Dear Customer,
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Also, do not forget to subscribe for our Rewards program for more benefits.
Regards
Simpli Home
Thanks for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Also, do not forget to subscribe for our Rewards program for more benefits.
Regards
Simpli Home
Written by a customer while visiting simpli-home.com
Customer Rating
5
Outstanding Bookcase & Outstanding Company!
on November 16, 2022
Posted by: Julie
from Austin, TX
Gender:Female
Length of ownership:1 week
This was my first purchase from SimpliHome and I am a BIG FAN! The box arrived a day early and packaging was incredible. Each piece was individually wrapped and protected. Not one scratch, chip or dent! Parts were individually packaged and clearly labeled and the instructions were VERY informative and helpful. It was truly a breeze to assemble and did not require a second person. The bookcase is very sturdy, beautiful and a great addition to our living room! So thankful I checked out SimpliHome.
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, Simpli Home, November 29, 2022
Dear Customer,
We are so grateful for your 5-star review. We will share this with our product team to let them know to keep up the amazing work.
Also, did you sign-up for our Simpli Rewards Program for exciting offers with your future purchase?
Regards
Simpli Home
We are so grateful for your 5-star review. We will share this with our product team to let them know to keep up the amazing work.
Also, did you sign-up for our Simpli Rewards Program for exciting offers with your future purchase?
Regards
Simpli Home
Written by a customer while visiting simpli-home.com
Posted by: Theresa
from Cherry Valley IL
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
I am very happy with my purchase of the Chase low bookcase. I love the midcentury modern look of the bookcase. Great value for the money.
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, Simpli Home, November 30, 2022
Dear Customer,
Thank you so much for taking the time to leave an excellent rating.
We would have loved to hear about your experience with us.
Regards
Simpli Home
Thank you so much for taking the time to leave an excellent rating.
We would have loved to hear about your experience with us.
Regards
Simpli Home
Written by a customer while visiting simpli-home.com
Customer Rating
5
Beautiful Bookcase
on December 6, 2022
Posted by: Mark
from Salt Lake City, UT
Gender:Male
Length of ownership:1 week
This is an amazing bookcase especially for the price. I was looking for a somewhat inexpensive and compact Media stand and this works perfectly. I wanted something higher quality than a lot of the MDF furniture out there. This is a very solid piece of furniture and has a great look.
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, Simpli Home, December 9, 2022
Dear Customer,
We are so grateful for your 5-star review. We will share this with our product team to let them know to keep up the amazing work.
Also, did you sign-up for our Simpli Rewards Program for exciting offers on future purchases?
Regards
Simpli Home
We are so grateful for your 5-star review. We will share this with our product team to let them know to keep up the amazing work.
Also, did you sign-up for our Simpli Rewards Program for exciting offers on future purchases?
Regards
Simpli Home
Written by a customer while visiting simpli-home.com
Posted by: Natalie P
from Titusville, Florida
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
This is my third purchase. This furniture will make you buy more! Not only is it solid wood all around but this is the easiest furniture I have ever put together! The drawers fit right in the first time, no adjustments needed. The back panel is also a thin wood unlike other brands that use material similar to cardboard. I also like the everything is screwed in to include tha back panel. Every furniture piece comes with extra screws just in case and Allen wrench although I have never needed any extra. The instructions are easy to follow and the assorted screws and assembly pieces are labeled well. This furniture is solid and also looks amazing no matter which style you choose!
I would recommend this to a friend!
Response from simpli-home.comBy Simpli Home, May 17, 2023
Dear Customer,
We sincerely appreciate and thank you for the 5-star review. We will share your feedback with our product development team and let them know to keep up the good work.
Would you like to spread the word about Simpli Home AND earn points while doing so? You can as a member of the Simpli Rewards program.
Regards,
Simpli Home
We sincerely appreciate and thank you for the 5-star review. We will share your feedback with our product development team and let them know to keep up the good work.
Would you like to spread the word about Simpli Home AND earn points while doing so? You can as a member of the Simpli Rewards program.
Regards,
Simpli Home
Written by a customer while visiting simpli-home.com
Customer Rating
5
Great Bookcase!
on November 13, 2025
Posted by: Anonymous
The bookcase is very sturdy once put together. I really like the metal legs and the grain texture is very nice. I’ve gotten many compliments.
Written by a customer while visiting simpli-home.com