Customer Reviews for Black+Decker - 28 Ounce Rapid Juice Extractor - Black
Customer Rating
1
Was great until it wouldn't turn on
on February 17, 2018
Posted by: Kelsey87
from Austin, TX, USA
Gender:Female
I'm so upset, i love this juicer and have only had a few months. I take great care of and handwash after every use. All of a sudden i went to make a juice with all my vegetables washed and ready and juicer won't turn on. I tried multiple outlets, reset my electric breaker and its the juicer that's got the problem. looks like the engine died and i did not keep my receipt or manual. Really unhappy with this purchase as I've had less than a year.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 19, 2018
Thank you for offering your feedback regarding your Black+Decker JE2400BD. I’m thrilled to hear that your extractor was performing well initially, but I’m sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your extractor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
We can’t remove the pulp separator. Any suggestions? Step 4 in the manual.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2018
Thank you for offering your feedback regarding your Black+Decker JE2400BD. I’m sorry to hear that you've been having trouble removing the pulp separator, and I'd be happy to assist you with this. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
[This review was collected as part of a promotion.] I have had this juicer for some time now and I am still impressed with it. The power is great and the amount of juice you get is great! Not much waste at all. Easy to clean and super easy to use!
[This review was collected as part of a promotion.] This juicer is amazing, it looks amazing, has amazing power, isn't that loud, unlike a lot of other juicers even with the power it has.
[This review was collected as part of a promotion.] This juicer is great! I had been wanting one since I've been on a health kick lately but just didn't know if I'd enjoy it. It works great, juices wonderful, and so easy to make wonderful drinks!
[This review was collected as part of a promotion.] I received this juicer awhile back and I have to say I love it and it is a great little juicer. It is a nice shiny black which goes with everything and has a clear see through lid. It is the perfect size for my kitchen and it is very quite and very lightweight. It does a fantastic job at juicing all my fruits and vegetables so I get to have fresh clean juice whenever I please. It has a great 400w power motor and is easy to clean. If your looking for a great juicer give this one a try.
[This review was collected as part of a promotion.] I got to try this for free and I. Love it it juices fruit and veggies well and the juice has great taste