Customer reviews from blackanddeckerappliances.com
Black+Decker - 28 Ounce Rapid Juice Extractor - Black
Average customer rating
4.4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
185
4 Stars
97
3 Stars
18
2 Stars
6
1 Star
8
93%of customers recommend this product.
(
269 out of
290)
Customer Reviews for Black+Decker - 28 Ounce Rapid Juice Extractor - Black
Customer Rating
2
Very disappointed
on December 6, 2019
Posted by: Jodijode
from Caledonia,WI
Gender:Female
[This review was collected as part of a promotion.] I was really excited to try the Black and Decker - 400W Rapid Juice Extractor but was very quickly disappointed. The overall unit was packaged very well & the juicer is relatively easy to assemble/disassemble. My disappointment came in how it actually worked. I wound up juicing 5 bananas & an orange & the majority of the fruit wound up in the pulp container. Most of the bananas & all of the orange went into the pulp container. Now I've never had a juicer before so maybe I expected more juice to come from the amount of fruit I used than what would be realistic but it didn't seem right when I saw more going into the pulp container than in my actual cup. I tried looking in the instruction manual to make sure I had everything correct but nowadays manuals don't really tell you much. I also wasn't too happy with the cleanup. When I took the top off, there was fruit all underneath & the blade/strainer container was very hard to clean. If you have a dishwasher it might be okay but for those of us who don't & have to hand wash everything, I was having a hard time trying to scrub out all the debris caught in the mesh without getting cut by the sharp blades. At this point I definitely would not recommend this juicer.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, December 10, 2019
Thank you for offering your feedback regarding your Black+Decker Rapid Juicer. I'm sorry to hear that you were somewhat disappointed with the amount of juice the juicer had produced, but I'm glad it has been operating properly. When juicing banana's it is normal to not get a lot of juice, and sometimes you may only get a dribble of juice out of it. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new juicer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 41876255, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Space saving but loud
on December 6, 2019
Posted by: bstep7245
from Indiana
Gender:Male
[This review was collected as part of a promotion.] Upon first unboxing I was excited to see how small this juicer was, excellent for space saving. I have tried a number of different fruits and vegetables in it. It is great for apples, berries, carrots, cucumbers. It makes more of a puree with things like banana and persimmon. However, when I tried leafy greens i.e kale, spinach the basket would easily clog after just a few pieces. So I would not recommend trying those in this juicer. The juicer is also very loud.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, December 10, 2019
Thank you for offering your feedback regarding your Black+Decker Rapid Juice Extractor. I'm sorry to hear that you were somewhat disappointed in the design of the juicer, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new juicer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41876153, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black and Decker 400W Rapid Juice Extractor
on December 6, 2019
Posted by: Vicki77
from Deshler, Ohio
Gender:Female
[This review was collected as part of a promotion.] I love my new Black and Decker 400W Rapid Juice Extractor, it grinds everything I put in it up fast and juicy. It is also a pretty quiet running machine.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great!
on December 6, 2019
Posted by: amctpg
from Council Bluffs, IA
Gender:Female
[This review was collected as part of a promotion.] I have been looking for a juicer that was easy to use. This juicer is exactly that. Just put the fruit or vegetable you're wanting to juice in the smaller side and use the press while it's on to gently push the fruit or vegetable through. The juice come out one side and the pulp good into the larger compartment on the other. PSA: If you're trying to juice a fruit or vegetable like avocado or banana, it will come out more like a thick Smoothie.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Best Juicer Ever!!!
on December 6, 2019
Posted by: Marvelmom19
from Prospect, TN
Gender:Female
[This review was collected as part of a promotion.] Receives this and never thought I'd use a juicer. My family is trying to cut out sugar and other things and get healthy. This is such a big help and came at the right time! So excited to try new and different juice combinations!!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great for the basic juicer!
on December 6, 2019
Posted by: bekkaboo10
from Paw Paw, MI
Gender:Female
[This review was collected as part of a promotion.] Upon receiving this juicer I was very impressed with the packaging and the wording/description on the box. I couldn't wait to get it out of the box and begin using it. It is very compact, but works great for the basic juicer. You do have to cut the fruit or vegetables up pretty small in order to fit and not get stuck and that would really be my only complaint about the product. It was easy to assemble and since it is so compact it is easy to clean up and put in the dishwasher to clean. I would recommend this to someone looking for a starter juicer!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, December 6, 2019
Thank you for sharing your feedback regarding your Black+Decker Rapid Juice Extractor. I’m glad to hear that your juicing is working great for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41874650 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Healthy
on December 6, 2019
Posted by: Eunique27
from Louisiana
[This review was collected as part of a promotion.] Soo glad to be on this health journey! This juicer is handy. Juices to perfection. I love it
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works Great
on December 6, 2019
Posted by: SweetCarolinaGirl
from Statesville, NC
Gender:Female
[This review was collected as part of a promotion.] I received this product for free in exchange for my honest opinion. The opinion expressed is 100% my own. This juicer works fast the juice came out almost instantly from the time the food was fed in to the top. The esthetics of the juicer or very nice, it is well streamlined and nice to look at. The minor complaints I have are the noise the product makes during operation. If I wanted to prep juice before I left for work early in the morning it would be too loud for that purpose. One other small complaint is that the pulp goes everywhere. When I tried to clean the pulp out instead of having it in 1 place the pulp was in at least 3 places inside the unit. It was difficult to clean. Over all I would recommend this product to a friend that is interested in juicing. This was my 1st juice or however it did not disappoint but I must be selective about when I juss.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com