Customer reviews from bestbuy-ca
PopMarket - Wireless Controller - SURGE SwitchPad Pro - Red - Multicolor
Average customer rating
2.6 out of 5
2.6
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
3
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
7
44%of customers recommend this product. 
(
7 out of 16
)
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Customer Reviews for PopMarket - Wireless Controller - SURGE SwitchPad Pro - Red - Multicolor
Customer Rating
1 out of 5
1
Just buy a different one
on December 8, 2023
Posted by: DAVE
from Banana
When I first bought this controller it was good. When I was setting it up I didn't fully understand how to set it up but that was less on the controller and more on me. It worked just as well as 2 JOY-CONS and the turbo button was a nice feature. It was a good controller and it let me play with a controller when I would play with my friends. It was all smooth sailing until it started to show input lag. I thought I was because I had banged it up a bit or because I got a bad one but after reading some other reviews I realised that it was a problem with the controller. It was just some input lag nothing too bad until now when the input lag has gotten really bad and it happens from time to time while I use it not all the time. It also drifts sometimes by making me move over to the left without my input. Also it has started to become weaker by now not working properly when I hold a button down so I have to be close to my switch for it to work.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Don't love it
on April 29, 2023
Posted by: Sully123
from Saskatchewan
I find it doesn't stay connected the greatest. At times when playing Mario Cart the character will start to go all over the places as the controller doesn't seem to be fully connected. It's also not that far from the box. Doesn't do it all the time but once in awhile
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage. 2 with severe intermittent input lag.
on December 31, 2022
Posted by: 4mosa
from Canada
We bought 2 for my niece and nephews so we could all play during the holidays. These Surge controllers constantly lag for seconds at a time - intermittently holding whatever the last input was -- for example in mariokart 8, while cornering, it will lag, lose connection and contine turning and not respond to anything for several seconds. Gas button will stop working fpr aseversl seconds. Various loss of function issues. They really are complete trash. Full battery next to the docked console doesnt matter. Alos the power button doesnt power on the console and it doesnt have many of the original nintendo functions.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Absolute Trash
on October 14, 2022
Posted by: buysomethingelse
from Calgary
You think the drift on the Joycons is bad? Wait until you check out this guy.
From the first time trying to pair it took over a dozen attempts. Okay, that must be why it's cheap, the pairing isn't the best... nope!
Tried multiple games and it was just unusable. Lag. Drift. Buttons not being recognized at all. I'd rather deal with the inconsistent drift of the joycons than try to use this.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Very satisfied
on June 9, 2022
Posted by: Mikaela
from Coquitlam
I bought this controller almost a year ago and I am still satisfied with my purchase. This controller is reliable and fantastic considering its price. I prefer to use my controller to hand-held mode, especially considering anxiety about joycon drift. The battery life is decent and so is connectivity. I am going to purchase another one of these controllers so I can enjoy multi-player games without joycon anxiety
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Drops Connection
on February 3, 2022
Posted by: MyNameIs
from Ontario
Bought both the red and the blue controllers. The controllers are nice size and feel and comfortable to use. However, on the first day of use they both would randomly drop connection and to be reconnected to the switch. We returned them and got the pro controller instead which has been great.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Worked amazing until it didn't
on December 16, 2021
Posted by: Miles
from Milton
I've had this controller for a while now, but since the last few months, my controller decided to stop working. I used the charging wire because I prefer using wired pads, but eventually it decided to not turn on. Regardless, the controller functioned incredibly well throughout its lifespan.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Terrible glitch machine
on May 5, 2021
Posted by: Disappointed gamer
from Ontario
We bought 2 of these so my kids could play Minecraft with us. They are really bad and constantly glitch. We have had them less than 6 months and am very disappointed with the poor quality
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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