Customer reviews from simplehuman.com
simplehuman - 45L rectangular step can with liner pocket, stainless steel with grey plastic lid - Brushed
Average customer rating
4.7
(554 Reviews)
Rating breakdown 554 reviews
5 Stars
467
4 Stars
41
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for simplehuman - 45L rectangular step can with liner pocket, stainless steel with grey plastic lid - Brushed
Customer Rating
5
Great customer service
on July 21, 2019
Posted by: Anonymous
A lot of times I buy products with a warranty and think to myself that I am sure I won’t be able to use the warranty.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Arrived Damaged
on September 18, 2020
Posted by: Anonymous
The design and functionality of this can are beautiful but unfortunately it arrived with a huge dent on the front. The box did not appear damaged from shipping so assuming it was packaged this way. Very disappointing when spending this amount of money on a product.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great trash can
on May 14, 2017
Posted by: April S.
Works great, as advertised. Reliable, great capacity. Cleans easily.
Response from simplehuman.comBy Jeffery Siu, May 14, 2017
NULL
Written by a customer while visiting simplehuman.com
Customer Rating
5
We love this trash can!!!
on July 6, 2020
Posted by: A Y.
We love this trash can!! This trash can is the perfect size, looks great in the kitchen, and silent when opening. The foot pedal feels sturdy but not difficult to open, even with large feet. We will definitely be recommending this trash can to all our friends and family!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Beautiful color
on February 20, 2020
Posted by: Jacquelyn
Love this trash can. Beautiful to look at. Had a problem with the first one as it wouldn't stay all the way open when you wanted to take out your full trash bag. But simplehuman was great to work with and replaced my trash can almost immediately. I'm sure this can will work as it should.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Beautiful
on March 9, 2020
Posted by: Anonymous
Beautiful color, sleek and unique design. Just what we were looking for. Very happy with our purchase. And, of course, love the soft close.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Best trash can in the world.
on August 16, 2020
Posted by: Anonymous
We have big dogs that would love to get into the trash, this trash can keeps everything neat and well contained, and I love that your bags fit so perfectly.
Written by a customer while visiting simplehuman.com
Customer Rating
5
The Best
on October 13, 2020
Posted by: Anonymous
Honestly the best trash can I have ever used. You don’t think that upgrading would make a real difference in your day - this one does.
Written by a customer while visiting simplehuman.com