Customer reviews from simplehuman.com
simplehuman - sensor mirror with touch-control brightness and dual light setting, steel - Matte Black
Average customer rating
4.3
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
379
4 Stars
41
3 Stars
37
2 Stars
12
1 Star
48
Customer Reviews for simplehuman - sensor mirror with touch-control brightness and dual light setting, steel - Matte Black
Customer Rating
1
It won’t turn on
on December 29, 2022
Posted by: Nancy A.
I’ve followed all charging instructions and it won’t light up. The light is green but no light.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Defective
on December 27, 2022
Posted by: Pirooz C.
The lights don’t turn on and the mirror doesn’t charge. No charging indicators as suggested in the manual. Will return and not buy again as the xmas gift experience ruined
Written by a customer while visiting simplehuman.com
Customer Rating
1
Brightness Selection to Complicated
on December 27, 2022
Posted by: Carolyn C.
Brightness selection was too complicated. I returned but have not received credit yet.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Could not get it to work
on December 26, 2022
Posted by: John W.
After reading the different ways of turning on the mirror, we could not make it work.
Quality workmanship on the mirror but it had a problem.
Also since we could not make it work, my wife thinks that a 5 x needs to be higher. However need it working to really know. 🤷♂️
Quality workmanship on the mirror but it had a problem.
Also since we could not make it work, my wife thinks that a 5 x needs to be higher. However need it working to really know. 🤷♂️
Written by a customer while visiting simplehuman.com
Customer Rating
3
Touch-control brightness doesn’t work
on December 26, 2022
Posted by: Michael W.
The mirror is great both when the light is off and on but it will not dim or switch between sunlight and candle light. I will be asking for an exchange.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Does not work
on December 26, 2022
Posted by: Lori G.
Sorry to review this but I charged mirror as instructed in manual and nothing happened. No light! I emailed customer service and waiting on response. This is my 5th simple human mirror I have purchased and first time this has happened to me. I have been pleased with my other purchases. I hope to get this resolved soon.
Written by a customer while visiting simplehuman.com
Customer Rating
5
This is my second mirror
on December 25, 2022
Posted by: Evelyn S.
This is my second mirror that I had got with simple human. I have the first one that came out and it finally gave out after 7 years. Decided to buy a new one and it is even better.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Damaged
on December 25, 2022
Posted by: Donna D.
Second order second damaged item with no one returning calls
Written by a customer while visiting simplehuman.com