Customer reviews from simplehuman.com
simplehuman - 45L rectangular step can with liner pocket, steel - White
Average customer rating
4.7
(591 Reviews)
Rating breakdown 591 reviews
5 Stars
500
4 Stars
43
3 Stars
19
2 Stars
10
1 Star
19
Customer Reviews for simplehuman - 45L rectangular step can with liner pocket, steel - White
Customer Rating
5
Excellent Trash Can
on November 24, 2019
Posted by: Anonymous
So, I looked for various options and found out that the simplehuman products where just the best. I choose the white and silver step can and we are all very happy with its performance, cleanliness, size, design, and functionality.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Happy
on November 11, 2019
Posted by: Jing
I’m very happy with this product. So elegant looking and so neat. Thank you simplehuman!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Excellent Product W/ Even Better Customer Service
on November 9, 2019
Posted by: Anonymous
Product is great. Stylish and sleek. But what make this product even better is when you contact them. Their customer service is unheard of in this day of age. I really enjoy purchasing from a brand that really stands behind their products.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love, love, love this!
on October 28, 2019
Posted by: Anonymous
I received this originally in 2016 (it was on my Christmas wish list). While wiping it down in 2019 some of the finish came off. I contacted simplehuman and after verification of the issue they replaced it free of charge. Doesn't get any better than that. If you use their bags you won't have problems with stuff falling out of the bag into the container as well.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Worth every penny
on October 26, 2019
Posted by: Edi B.
This is a warranty replacement for a 50 L can that I had for 6 years. The finish was beginning to wear and I called to ask how it could be repaired. I had no idea there was a 10-year warranty! After initially balling at the price of an initial purchase, I also purchased for my son and daughter’s homes.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Slight dent
on October 17, 2019
Posted by: Toufic
Trash can came with a mild dent on the opening flap but all in all not bad.
Would recommend
Would recommend
Response from simplehuman.comBy Jeffery Siu, October 17, 2019
At simplehuman, we take our packaging and shipping processes very seriously. We always claim full responsibility for any fulfillment trouble and work hard to make things right if they ever go wrong. This customer's experience is not normal and we have reached out to them to resolve the issue.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Cat-proof?!!
on August 24, 2019
Posted by: Anonymous
This is probably the fourth trash can we've bought in the past year. We've tried multiple designs as well as wildlife proofing devices in an attempt to keep an extremely determined cat out of the kitchen garbage. So far, this is the most successful - it's too heavy and stable to knock over, the pedal is too narrow for him to get on and press even if he does figure that out and the lid is both heavy enough and designed in a way that seems to make it so he can't use his nose to push it up and get in or scratch at the bag, so I'm hoping it will be the last can I need to buy for quite some time. Plus, it looks great!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great customer service
on July 21, 2019
Posted by: Anonymous
A lot of times I buy products with a warranty and think to myself that I am sure I won’t be able to use the warranty.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
I am sure I said that when I purchased my simplehuman trash can.
I expected to get a denial or something for my warranty claim due to stainless steel peeling and lid hinge malfunction.
Nope!... that was not the case.
Customer service rep got back with me via email within 24 hours and I had a new trash can within a week.
I will never buy another product after this event. Oh... not to mention the can has been a game changer for me. I bought the can because my lab (dog) kept getting into the trash for a late night snack (that would not agree with his tummy). Not only did this can resolve that issue, you will never walk into my house and smell my trash because this can contains the smell perfectly.
Written by a customer while visiting simplehuman.com