I am very happy with this product it's function and form are simply great. I love the soap simplehuman sales as well. I plan on buying these as gifts too.
I liked that they moved the charge plug and that it's washable compared to the older model. I've had 2 11 ounce rechargeable units for a few years. What I don't like is there is not a way to set the amount of soap dispensed. Believe me, this dispenses a lot of soap, even at minimal level. To whose advantage is that, especially if you use SimpleHuman brand soap.
Has not worked since arriving. Older generation way better. We have had about 3 years.
Response from simplehuman.comBy Jeffery Siu, July 18, 2018
We have reached out to this customer to assist them with their product. All of our sensor pumps are backed by a hassle-free 2-year warranty and we are dedicated to providing our customers with excellent products that work well for many years.