Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Average customer rating
4.4
(2,601 Reviews)
Rating breakdown 2,601 reviews
5 Stars
1,913
4 Stars
263
3 Stars
171
2 Stars
110
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Customer Rating
5
Great item wonderful support!
on February 27, 2019
Posted by: Anonymous
The support team was extremely helpful and replaced my non working unit. Love the replacement! I hope it last a long time
Written by a customer while visiting simplehuman.com
Customer Rating
5
liquid soap sensor pump
on February 26, 2019
Posted by: Carol
We love the product, no pumping, no replacing batteries, just plug in with a USB cord and ready to go. The only thing I don't like about it is: you can't see when it needs to be refilled until it doesn't work.
Written by a customer while visiting simplehuman.com
Customer Rating
3
not so simplehuman
on February 26, 2019
Posted by: Arnold
Well, having had and have many simplehuman soap dispensers, I think I can be considered an authority!
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
Response from simplehuman.comBy Jeffery Siu, February 26, 2019
At simplehuman we are always working to create more efficient and durable products. We meticulously design and extensively test all of our items to ensure that they look great and work well for many years. We take all feedback seriously and any issues are always brought to the attention of our Product Development team so that we can make any necessary improvements.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Rechargeable soap dispensers
on February 24, 2019
Posted by: Rosemary
I love this product, I have one by every sink.
The company is excellent, responsive and KIND.
When you speak with a company customer representative and they listen and are kind , the products they sell are the ones I buy .
The company is excellent, responsive and KIND.
When you speak with a company customer representative and they listen and are kind , the products they sell are the ones I buy .
Written by a customer while visiting simplehuman.com
Customer Rating
5
Better than expected
on February 18, 2019
Posted by: myundt1138
I bought one for home and absolutely love it. It’s easy and quick to charge, easy to refill, and it works exactly as stated, dispensing the stated amount plus no clogging or dripping. It stays clean and it simply works.
I even bought for newly married friend for her birthday.
I even bought for newly married friend for her birthday.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Easy to use
on February 13, 2019
Posted by: Sahwa D.
I love this product is easy to use and I love the improvements they making really love it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Super efficient!
on February 8, 2019
Posted by: Jantina
I’ve tried many soap dispensers - this is the best by far!
Written by a customer while visiting simplehuman.com
Customer Rating
5
No touch !!
on February 2, 2019
Posted by: Anonymous
As a nurse , I’m always conscious of spreading germs . That’s why I love haveing one I’m my kitchen and bathrooms .
Written by a customer while visiting simplehuman.com