Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Average customer rating
4.4
(2,601 Reviews)
Rating breakdown 2,601 reviews
5 Stars
1,913
4 Stars
263
3 Stars
171
2 Stars
110
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Customer Rating
5
AWESOME
on November 12, 2019
Posted by: Juanita
THANK YOU FOR REPLACING MY NEW SOAP DISPENSER. IT'S WORKING BEAUTIFULLY. THANK FOR LISTENING TO ALL OF CONCERNS AND MOVED TO MAKE ME A HAPPY CUSTOMER. I WILL TELL OTHERS ABOUT THIS PRODUCT AND WHAT A GREAT COMPANY YOU'RE GREAT AND WORK TO PLEASE YOUR CUSTOMERS.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Good Product; need to send instructions
on November 4, 2019
Posted by: Stephen
This is my second soap dispenser from simplehuman. The first one was battery operated so I thought I would try the rechargeable version. So far it is working great. It did not come with any instruction on use and I had to call customer service on how to increase the soap amount dispensed. Works great.
Response from simplehuman.comBy Jeffery Siu, November 4, 2019
Our rechargeable liquid soap pump features our variable dispense technology as indicated by the sticker on the front of the unit. For less soap, simply place your hand close to the valve. Placing your hand further from the valve will make the pump dispense more soap.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Mostly better.
on November 4, 2019
Posted by: Alexei
I like the fill and charging features of my new soap dispenser but prefer the “liquid level window” of the older model. Overpriced.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Absolutely wonderful
on November 4, 2019
Posted by: Michelle
I love, love, love my simplehuman sensor liquid soap dispensers. Perfect flow, great scent & simplistic operation. I'm glad to be done with all the plastic pump bottles. I purchased the brass color & love how elegant they look.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Sarah
on November 3, 2019
Posted by: Sarah
Overall love the pump. The sensor can be fishy from time to time, but I love how long the charge lasts and the ease of use. I had to go through the warranty program and the customer service was fast and friendly.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Still having phantom soap discharges
on October 30, 2019
Posted by: Walter
Replaced and old pump with this new one. Still seeing that the new pump is sending out soap occasionally when no one near it. Could it be the soap I'm using? Using Dawn, watered down so it isn't too thick.
Response from simplehuman.comBy Jeffery Siu, October 30, 2019
In order to prevent false triggers, we recommend using a soft cloth to polish the pump's sensor window with a soft cloth and rubbing alcohol. This will ensure that soap residue or smudges on the sensor aren't tricking the pump and causing it to dispense soap by itself.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it
on October 28, 2019
Posted by: Curtis
I really love the product. I also love the fact that it does not use batteries. Mine stopped working a few months after purchase but it was replaced for free because they cover their product for 2 years. That says something about the company’s belief in the performance of their product.
Written by a customer while visiting simplehuman.com
Customer Rating
5
So Convenient!
on October 27, 2019
Posted by: Patricia O.
We have had the brushed stainless one in our kitchen for several years now and loved it so much we decided to get one for the powder room. The white and chrome look is so clean looking. They hold a lot of hand soap and the charge holds for a long time. One of the best products you sell!
Written by a customer while visiting simplehuman.com