Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Average customer rating
4.4
(2,601 Reviews)
Rating breakdown 2,601 reviews
5 Stars
1,913
4 Stars
263
3 Stars
171
2 Stars
110
1 Star
144
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Customer Rating
4
Nice hardware, bad software
on August 27, 2022
Posted by: Matt W.
100% of the time this pump dispenses too much soap. 50% of the time it dispenses WAY too much soap. Getting a reasonable amount of soap out of it requires quickly jamming your fingers all the way up against the sensor so that it doesn't have any chance to see them at any distance at all. So much for touch-free. I wish I could reprogram the range of dispense amounts. I'd set the maximum to what the minimum is now. I wonder if this product was programmed the way it is in order to sell more soap refills. Nothing else makes sense.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Excellent!
on August 20, 2022
Posted by: Ana D.
This is the first time I am using it. I am enjoying a lot.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Beautiful and Sanitary
on August 19, 2022
Posted by: Deborah J.
It looks great on my new stainless steel sink. I love not having to touch a soap dispenser with unclean hands or transferring bacteria to a soap dispenser. Raise or lower hand from spout to get more or less soap. Genius.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Way too sensitive
on August 15, 2022
Posted by: Melanie N.
Up close to the spout still comes out a lot. It’s way too sensitive that any motion near it will dispense soap! I had the older version and it worked better
Written by a customer while visiting simplehuman.com
Customer Rating
4
Sometimes operates autonomously
on August 14, 2022
Posted by: Vladimir S.
The dispenser works as advertised mostly. Sometimes it has a mind of its own.
Written by a customer while visiting simplehuman.com
Customer Rating
1
Pump Fail within 2 weeks
on August 7, 2022
Posted by: steve n.
Faulty product - pump failed within 2 weeks of purchase.
Written by a customer while visiting simplehuman.com
Customer Rating
5
All the simplehuman products I
on August 5, 2022
Posted by: Mary S.
All the simplehuman products I have purchased and use on a daily basis on definitely "top of the line" quality. Well worth the investment.
Written by a customer while visiting simplehuman.com
Customer Rating
1
automatic soap dispenser
on August 4, 2022
Posted by: Linda T.
started spewing 2-3x as much soap after first week. wasteful. FAQ doesn't address problem. customer service super slow to respond. long wait times.....hopefully just a bad apple in the lot.....
Written by a customer while visiting simplehuman.com