Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade stainless steel - Brass
Customer Rating
2
Did not love it
on August 27, 2022
Posted by: Claudia H.
I purchased the liquid sensor pump for my office. The design is nice, but I found the pump to sometimes be unpredictable and it resulted in a mess. I relocated it to the kitchen give it another try but for me the sensor it too sensitive and if not timed correctly, it will spray on the table.
100% of the time this pump dispenses too much soap. 50% of the time it dispenses WAY too much soap. Getting a reasonable amount of soap out of it requires quickly jamming your fingers all the way up against the sensor so that it doesn't have any chance to see them at any distance at all. So much for touch-free. I wish I could reprogram the range of dispense amounts. I'd set the maximum to what the minimum is now. I wonder if this product was programmed the way it is in order to sell more soap refills. Nothing else makes sense.
It looks great on my new stainless steel sink. I love not having to touch a soap dispenser with unclean hands or transferring bacteria to a soap dispenser. Raise or lower hand from spout to get more or less soap. Genius.
Up close to the spout still comes out a lot. It’s way too sensitive that any motion near it will dispense soap! I had the older version and it worked better