Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - White
Customer Rating
5
Great dispenser
on June 20, 2020
Posted by: Cliff-N
Really nice soap dispenser. Easy to use and the simplehuman soaps do a nice job. After purchasing the one I went back and bought two more so now the kitchen and both bathrooms have one.
This nice looking, solidly built, and easy-to-use unit sits in the powder room near our entry way. House rule: remove shoes, and wash hands before continuing within! I love that it is rechargeable rather than using disposable batteries.
I really like it, looks great on the counter... BUT its my 3rd one...after 1 or 2 charges it doesn't work.....what's the deal?
Response from simplehuman.comBy Jeffery Siu, June 19, 2020
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.
My company purchased six of these, for each of our bathrooms and kitchen, for the return to work, for the shelter in place. So far, the reviews are "they're so pretty", but I'm more practical and just appreciate the safety of the touchless component.
simplehuman products are very good quality and so far the items I own have been worth the money. Only complaint is the shipping cost for this product was ridiculous. Should have just bought a less expensive one locally. My rating is for the product itself.
In these times of Covid-19 pandemic, the sensor pump is ideal. No need to touch anything, not even the faucet until hands are soaped. I used the soap from SH in one and another liquid soap I had on hand for the other and both work very well.
I like the sleek design but I don’t like that you can no longer set how much soap dispenses at a time. Instead it’s based on where you place your hand under the pump and with the little kids, they are constantly squirting way more than they need. Even when they place their hand right below the nozzle sometimes it squirts a lot. I didn’t pay close enough attention when I bought it - I was replacing my old one that broke and just ordered thinking it was the same. I do like that you can recharge the battery rather than replace them.